Bonney Lake Optical

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21221 State Route 410 E
Sumner, WA 98390

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(253) 862-1044
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With all my eye doctors in the past the typical waiting period is one to two weeks. This office said four weeks. Okay, so I wait the four weeks. No call from them. I go in do see ...

Never go to Bonney Lake Optical 10/23/2009

With all my eye doctors in the past the typical waiting period is one to two weeks. This office said four weeks. Okay, so I wait the four weeks. No call from them. I go in do see if they're in and it turns out they lost their copy of my insurance and haven't even ordered them yet. I ask about how much longer it will take and get the response of several weeks and then the lady went off on me when I didn't do one thing wrong and it was their mistake. They didn't even contact me to tell me they needed a new copy of my insurance. Two+ month for glasses with very poor service. Pros: Close to home Cons: Un-organized, disrespectful, long waiting period more
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Additional information
  • Hours: By appointment
  • Payments: Master Card, Visa
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