Bonfitte Brassiere Boutique

My first visit was quite lovely and I was fit to a new size and purchased beautiful bras. Later, I went back for a strapless bra to wear under my wedding gown, sure that this was the perfect place to shop. The bra suggested to me fit well, but stuck out at a funny angle against my ribcage. Both the associate and I were concerned about how it would lay or protrude under my dress. I was told, "Don't worry! We love brides and want this to be as stress free as possible!" The associate then proceeded to tell me all about how she was getting married in two weeks and understood the stress, and assured me this was a non-issue. "Take it to the dress fitting and try it. If it doesn't work, then bring it back! I'll even extend the return date" she told me. This should have been my first clue of their unusual return policy. At no time was it mentioned that the bra was not RETURNABLE. They do have a sign posted by the register and make you initial the receipt that their merchandise is only EXCHANGEABLE. The sales associate did an excellent job implying that I could return it while keeping my attention on her & her wedding when she should have been explaining the return policy. When I did return with the bra because it showed horribly through my dress, I was treated very aggressively by a woman who I think is the owner. For a financially conscious bride, I was heartbroken to learn not only was I out a bra, I was also out my money! Yes, I have a store credit, but I can not put that towards my wedding costs! I feel completely PLAYED. Who shops local, downtown businesses to have to be leery of fine print and sales tactics? They do have beautiful bras, but make sure you LOVE it before buying. more

When I walked in to Bonfitte Brassiere Boutique I was greeted by a very nice employee who showed me around the store and answered my questions. When I decided to get fitted, I believe the owner of the store began helping me. She was very pushy and gave very vague instructions during the fitting process. When I did not understand her instructions, she elaborated in a very condescending and rushed tone. After she brought a couple of bras; she dissappeared without explanation. After about ten minutes, I left. I was surprised to receive such horrible service from the owner of the store. Needless to say I will not be going back, and I would not recommend this store to anyone. more

Ok, I am not normally one to gush about bras, generally because I detest them. However, as a "last ditch" effort to finally find a bra that fits I went to the Bonfitte Boutique at the urging of a friend. Amazing. Seriously, all these years I've been TOTALLY buying the wrong size bra. No wonder they were so uncomfortable. I came out of the store looking like I'd been to a plastic surgeon, not a bra boutique. Their staff was so helpful and just wonderful to work with. I highly recommend this. While they're bras are probably more than most women would pay, they are absolutely high quality and trust me, the level of service makes it more than worth it! more