Bonefish Grill

My girlfriend and I stopped by Bonefish on a Saturday night, in which case it was quite busy, but nothing out of the ordinary. After getting seated, where we only had one silverware setting, out waitress came to take our drink order. We ordered wine but we were not brought any water. So that's two checks against Bonefish...\r \r We placed our orders while our waitress was at our table getting our drink order and she suggested mussels as an appetizer. We ordered the mussels and placed our main course orders. Our food came out within 5 minutes, which makes you wonder if it was really freshly prepared... Oh and we were never brought our mussels.\r \r Before we finished our meal she brought our check, which made us feel rushed. The check looked off but since we never got our mussels I thought it might have been an error and the price was less than expected, I simply paid the check and we made our way to the exit. Upon leaving the waitress grabbed us and said she gave us the wrong check. We paid the correct one and the manager said that this was the third time the waitress did this over the course of the night. Our server, Jessica H., certainly didn't win any points on this night...\r \r Will probably never return to Bonefish after this experience... \r \r UPDATE\r \r Well after contacting the corporate office for Bonefish Grill about our experience via their website I received a call from someone who I believe is the General Manager for the Bonefish Grill in Deptford. \r \r He proceeded to read my statement and that had the nerve to tell my it was MY fault! He told me that I was given the right check but underpaid! I was outraged at such a ludicrous statement. I recited what was on the check that we paid and what we actually ordered and told him the table number that was listed on the original check, which was different from the actual check and asked him to look up his accounting records. He refused saying it would take too long. I told him I had all night to wait but he refused. I could not believe that he would even make such a claim... My take on this is that since I placed cash with the original check the waitress printed off the new check and showed that to the GM and then said we underpaid... This is absurd and Jessica H. deserves to lose her job for blatantly lying.\r \r I was offered one comped meal at Bonefish... I doubt I will ever use it. more

Love coming to this place when we can afford it. It's a little pricey, but it's worth it, especially with... more

It was my favorite restaurant until a couple months ago when we were seated and waited for fifteen minutes without ever even meeting a server! People were being served all around us and no one ever said a thing to us... not even the manager that was going around asking people about their food and service. She skipped right over us and eventually we just walked out without ever placing an order. Then, last night we ordered the same meals that we'd ordered several times over the past 4 years, and they came out totally different. The food that came out was either incredibly full of pepper or garlic. We are very familiar with the way both dishes were supposed to taste, having had them so many times over several years, and this was just INEDIBLE! The Deptford Bonefish has really gone downhill between the poor service and inedible food. Pros: Nice atmosphere Cons: Poor service and inconsistent food more