Bonded Waterproofing Svc

Our experience with Bonded couldn't have been better. The service was great, the staff and crew couldn't have been nicer and our basement's as dry as a bone! more

Oh, I wish I had seen this review before I hired Bonded to waterproof my basement last year. I say "waterproofed", however that is not the case. It still leaks and I still get alot of rainwater in the basement. After calling numerous times to get them to fix the problem, I still wait, my calls unanswered. Terrible experience. Pros: Cheap Cons: No customer service, horrible work attitude more

After multiple estimates we went with BONDED WATERPROOFING, and it was a HUGE mistake. We have had our system for 10 months and have had three major debacles with the system. All three times, I called their after hours emergency line as our basement filled up with water and never got a return call. They told me they would be out if any thing went wrong. We would call multiple times during the crisis and left messages with the answering service. We didn't even get a courtesy call the next day. Never once has Bonded returned my call. Rude, RUDE woman who answers the phone. Total bait and switch with them. We are on our own with no support. Don't believe any of their guarantees. Oh, and they trashed our home during the installation. We knew it would be messy, but the crew had absolutely no regard for our furniture or belongings that we so carefully covered to prevent damage. Cons: No customer support. They do not 'guarantee' their work. Rude. Left home a wreck and damaged belongings. Will not return calls. more