Bolt Neighborhood Fabric Btq

I am seriously stunned by these poor reviews. I don't get it at all. The very first time I walked into Bolt I knew that I was in fabric heaven. Every bolt is carefully selected, are of fine quality and super adorable! It's the kind of place where I could close my eyes, point and just know that when I opened my eyes I would be thrilled with my choice. The staff is so enthusiastic and helpful. They have always taken the time to help me search out just the right fabric for my project. They have often encouraged me to come back when my (dress) is finished so they can see it. Or take a picture to put on their blog. So encouraging! I'm baffled by these other experiences but I'm even more baffled that these previous reviewers would conclude-without cause- that it was because of their age. Maybe the sales clerk suffers from migraines and was just trying to do her best to get through the day. Let's not assume the worst without probable cause. BTW, I am fifty-something as well and have NEVER felt snubbed or out of place here. Maybe it just takes a smile :D more

I used to work a block down the street so was happy to see a great little neighborhood fabric store. Been sewing all my life so thought I'd be in luck. Went in several times to have a look around and get some fabric for some projects I was working on. Every time I was treated indifferently or rudely or as another reviewer put it - like the staff (maybe the owner?) was way too cool to deal with the likes of me. I ended up not purchasing anything but buying my fabrics and notions at another local store. more

Bolt was recommended to me by another sewer, so I went WAY out of my way to check it out. I will never go there again! The staff was rude and acted like it was a huge inconvenience for them to cut some fabric for me! I set a couple of bolts on the cutting table so I wouldn't have to carry them around in such a cramped space (It is CRAMPED and I accidentally bumped one of the staff as I was looking at something and she gave me the dirtiest look I have ever seen!), and when I came back, they were gone! I asked where they were and they made me feel like I was causing a huge disturbance by putting them there, and that they had SO much to put away, etc. They didn't even bother to help me relocate the ones that had been put back. There was never an apology for putting them away, and definitely no ""thank you"" at the end of the transaction. This is a neighborhood store! Seriously, what are they thinking?! Pros: Decent fabric choices Cons: Terrible service, cramped, dimly lit store, high prices. more

I have been to BOLT many times as i love not having to sift through the heaps at fabric depot and I prefer to spend money in my neighborhood when at all viable. My prior experiences have been fine, unfortunately, my negative episode today has prompted me to write this review so take it as you will. I was assisted by the owner (i know this because an employee referred to her as so) who started to cut my fabric with preoccupied indifference. When I proceeded to ask her a question she looked at me like I was insane so I thought she must have misunderstood, but she then answered in a ""I am way too cool and important to talk to you"" manner before passing me on to an employee to finish the dirtywork. I am usually not very sensitive about the old customer service ways, however, it is beyond me to understand how you would treat people who spend money in your shop so arrogantly and still expect them to support you. Pros: choice fabrics, cute shop Cons: the feeling that they opened this store to get wholesale fabric prices and customers are a bother. more

It is very small, but nearly every bolt contained therein is desirable. Their buyer is brilliant and has their finger on the pulse of the hip sewing crowd. Great buttons and trims too. more

A kaleidoscope of colors and creativity, this wonderful little boutique is the perfect spot to help your projects come to life! The classes and helpful staff make even a novice as myself feel capable to take on more and more! Pros: helpful, friendly, new and exciting fabrics more

I'm not so sure what happened when that other reviewer visited the store because Bolt is anything but dark and dingy. It's a great store -- friendly & knowledgeable staff, great fabric selection, and fantastic location. It is a small space and there is a lot of fabric, but it doesn't feel cramped at all. If you're in the Alberta Arts area, you should definitely check it out! Pros: great staff, wonderful selection more

While the shop had a variety of fabric choices, it seemed a bit crowded and the lighting was not good. Cons: Crowded, dark & dingy more

Bolt is definitely the friendly neighborhood fabric boutique. Gina was so helpful in trying to find and order a specific Alexander Henry fabric for me - and when we couldn't get it (on backorder for months), John walked through the store with me until I could find something I liked in the right color scheme. Fabulous fabrics for everything you could possibly want to make, good prices, an organized layout and the friendly staff will keep me going back. more