I couldn't agree more. The staff is very unprofessional. There have been numerous occasions where I have ordered contacts. When more than a week passes by and I haven't received a phone call that my contacts are in, I call back only to find out they were never ordered. The staff is not friendly and they act like it's a chore to help you when you come in for a visit. The worst part about one of my experiences is the smell of cigarette smoke on the hands of an optician giving my pre-tests. I find this highly inappropriate in a doctor's office. Another time I ordered contacts and I wanted them submitted to my insurance and they asked if I could just use the benefit the next time I ordered, because no one there at the time knew how to submit to insurance. \r
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The good news is that if you can get past the office staff, the experience with the doctor is good
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