About our company.
We are thirty-year veterans of the music and amusement game industry, and, as owners of Blackhawk Music Company (BMC), have been successfully serving Sterling/Rock Falls and the Rock River Valley since 1981. BMC offers a full line of the best coin-operated music and amusement games. Integrity, serviceability and accountability are the foundations of our business and the standards we operate under on a daily basis.
- John and Jacqueline Neville
Owners, BMC
Service.
Our reputation depends on the quality service we provide. Your complete satisfaction is important to BMC. We provide:
Factory-trained service technicians
24-hour answering service
Same day service
Toll-free number
Metered equipment
Computerized rotation
Customized commission schedules
Experience
Established in 1937
18 fully bonded employees
Member of Amusement and Music Operators of America (AMOA); the Illinois Coin Machine Operators Association (ICMOA); the Valley National 8-Ball Association (VNEA); and the National Dart Association (NDA).
Delivery options.
Blackhawk Music offers free local setup and delivery on every machine we sell. If you live out of our service area, we are happy to help arrange freight shipping for you. Unlike most companies, we palletize and shrink wrap our games at no extra charge so you only pay the actual freight charges. Because of the volume of games we ship, we receive a greater than 60% discount on items shipped in the US through our primary freight company. We happily pass this savings on to you as we are committed to making shipment as affordable as possible. Contact us for a free quote.
Payment options.
For our customers convenience, Blackhawk Music offers several flexible payment options. Payment via PayPal, cash or check is accepted as is Visa or Mastercard. Additionally, we can work out a layaway plan to fit any budget. Our layaway plans come at no extra charge and are interest free. See a Blackhawk representative for further details.
Warranty.
Nearly all machines are covered by a limited 60-day parts and labor warranty. Contact a Blackhawk representative for details. We also. Amusement Equipment|Casino Equipment