times both in person, on paper, and over the phone, for the axle and motor mount, and they refused to provide them, instead making a laundry list of everything wrong with the car. It was over $2,000 they quoted me and they even advised against fixing it at all and said to "let it go" on my voice mail. I flew into a panic and started frantically hunting for another car. I finally got my car back from these people 45 hours later with no work done. 2 days of agony while they sat on it. I took it to Jon Sentry Tire, who had it done within 5 hours for under $600. I'm driving again and happy. Black Label was a horrifying experience I was appalled at their bad service and general customer torment. Further, now my car makes some awful beeping sound whenever I cut the engine so they messed it up on top of putting me through hell. I wouldn't even give them one star.
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