I found out about, and started using, Bigowl's Auto Rescue two years ago. I had never heard of a mobile mechanic before, but I really like using them! It's so convenient because they come right to your home on your schedule. You don't have to go drop your car off and then pick it up. Price-wise they also are a lot more affordable than taking your car to a shop because they don't have that overhead.
They have been honest with me from their first visit. When you call them, they come by and assess the damages. If you need a part, they will call it in, but then you go into the auto supply store to buy the part yourself. Since you are buying the part, you know what's actually being fixed. There's also no markup that way. So I have found using them to be not only more convenient, but cheaper.
Every single technician who has been sent out to my house has never failed to find what the problem was with my car and fix it. Sometimes you may take your car to a place and they'll fix it, but you'll still have problems when the work is completed. I haven't experienced that with Bigowl's. They were just here yesterday because I was having some crazy electrical problem, and they narrowed it down to what the nut of the problem actually was.
I would say the number one reason to use them is their price. Number two is they get things done right, and they are very honest with you. Number three is how convenient their service is.
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