Big Thicket Veterinary Clinic

I was new to the area and my Jack Russell Terrier was in serious distress on a Saturday morning. I called and they were friendly and invited me to visit before noon as a walk-in. The visit took a little while because there was only one vet of three there that day and there were two emergencies before me. Needless to say, the wait was worth it. Wendy Browing was the vet on staff that day and she diagnosed our problem and took steps to make our girl comfortable. Even though it ran them past their closing time, they were still friendly and helpful. They even had our premium dog food on the shelf too. Wendy was kind and compassionate toward Chloe and very gentle with her. I was pleased with the visit, the staff and the vet. I'll be back. more

I was not impressed. First of all Mr. Stevenson diagnosed my cat with a broken jaw and it was not that at all then he gave him Metacam which is known to cause renal failure in cats. They seemed Thrilled as pigs in shit when the bill kept getting bigger and bigger. There are 2 vets in Cleveland AVOiD them both if you love your animals. Pros: null Cons: null more

I recently needed a vet for an emergency. New in town I didnt have one so I had to just picked one from the phone book. Not recommended. Anyway, I got lucky and the Dr was so good that I will insist on everyone I know using him for their pets! I heard him GIVING medicine and food to someone who rescued some dogs!! When is the last time you heard of a Vet doing that!! You know, CARING!!!! He really genuinely cares about the animals he is treating and the ones who aren't fortunate enough to be taken for treatment!! I saw a plaque on the wall in his office thanking him for the help during hurricane katrina from pethelpers! If your pet needs a simple check up or is deathly ill, TAKE HIM TO DR STEPHENSON!!! He is the nicest Vet I have ever met!!!!! I wish he treated people !!!! :) Pros: Great Doctor!! Really Cares!! Cons: None!! Perfect Service! more