I am originally from Ohio...and years ago, I went to a Big Lots Store there....It was very dirty, unorganized, high priced and low quality items...because of this, I did not want to ever go to a Big Lots store again...however, I had to go to one here in Kennewick, WA in order to get the little chair gift that my grandaughter wanted..and when I did, I was so pleasantly surprized!!! The items the store had for sale were numerous, unique and in good condition. The store was clean and the store personel were so pleasant, I wondered if I were on Candid Camera! Because of this experience, I have been back time and time again!...In the last 3 months, I have went to the store at least 6 times, which is a lot for me to go to any store in that time period. Every time I have went, I have had a wonderful experience with the store personnel...and have always purchased something of great value that I am happy to have found! If you have not been there in a while, you may need to go again. I asked the employee's what the secret was to their attitude...and every one I asked has said..."their manager"...They all love him and said he is a great guy! I was so impressed, I have even thought about going there for a part time job, just to experience that wonderful attitude in people working together as a team!
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