Big Kahuna Pools Spas & More

id: 31647221
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100 Rhem Street
New Bern, NC 28562

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(252) 637-4076
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Main categories:

Swimming Pool Supply Store

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Other

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Big Kahuna Pools   Spas & More - New Bern, NC
Reviews
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Best

Pools Plus is always very friendly and helpful every time we are there. We get great service from everyone at the store. Everyone is very knowledgable, they always seem to have ...

Worst

Pools Plus is very friendly and helpful when they are trying to sell you a pool. Not as nice about customer service once the pool is in place. If you have a problem or need a re...

Pools Plus is the BEST 11/26/2008

Pools Plus is always very friendly and helpful every time we are there. We get great service from everyone at the store. Everyone is very knowledgable, they always seem to have the right answer to our pool questions. They built us a really nice pool. I really liked how they took the time to show us all of our options. I also liked that Chuck and Calvin were always there through every step of the process. They really seem to know their stuff. I felt very comfortable with the entire process. Our neighbor had a pool built by some other pool company, and they seemed to have different people working their all of the time. They were not real happy with their final product, as we were. Chuck and Chris really went out of their way to make sure that we were happy with our pool. We are very happy that we picked Pools Plus! Pros: Very easy to work with Cons: waiting for the concrete more

Don't expect great customer service 8/20/2006

Pools Plus is very friendly and helpful when they are trying to sell you a pool. Not as nice about customer service once the pool is in place. If you have a problem or need a repair done don't hold your breath and don't belive they will be there on the day they say. Terrible service. Pros: Lucky for them they have no competition. Cons: I suppose they are too busy to give quality service. more
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Owner Message
  • Full service pool and spa company. We build inground concrete fiberglass and vinyl liner pools. We sell and install above ground swimming pools along with a Service Dept. We are a BioGuard and SpaGuard Platinum dealer focused on customer satisfaction. We use BioGuard's exclusive ALEX software for in-depth water analysis. Bring in a water sample for a free analysis using the fastest and most accurate water testing system in the industry.

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