After buying at least one pair and sometimes two pair per year for 11 years, of a boot that I love in a size 15, today was my last visit to this store.
The service has been dropping off for the last several years. I can understand not keeping this size in stock although they have in the past. I usualy had to special order my size at an added cost, no big deal and I like to shop local when I can.
Today I walk in, two people behind the counter, no greeting, ask for boots in size 15 and was directed to the back wall. I did not find my brand and went back up front, only one person behind the counter. I stated that I could not find Hi-Tech boots in my size and was told ""All of my stock is out on the shelves"" and then they turned away to whatever they were doing before I walked up.
No offer to order or any help at all, felt like they did not care if I spent my money with them or not. So I told him I would just purchase online and was told ""O.K. have a nice day."" without so much as looking my way. Not the kind of service I am looking for.
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