I have ordered lunch from Beverliz to my work for a year now. There are about 3 items on the menu that are so so but the rest is junk. But it is the only place close to my work that delivers. Half the time when they deliver the food they forget all the extras and my already cold food is usually thrown into the microwave. My last experience was beyond me. The man who took my order got it wrong. My co-worker is allergic to mayo and they doused her burger with it. So I called back and nicely asked if we could get another burger sent to us, like we asked it to be. The woman on the phone refused and went on to tell me I made the mistake and she will not refund my order or bring me a new burger. She kept saying she took the order and she knows she didn't mess up. One little problem though, I gave my order to a MAN who rushed me through the whole thing by the way. I had a bad feeling he was going to mess it up. She continued to raise her voice when I asked for a manager. She proceeded to tell me I have no other options, she IS the owner/manager. As she continued raising her voice it quickly turned to yelling. I had her on speaker phone and my whole office could hear her. When I started back at her to tell her how to treat customers, she yelled again and hung up on me. My boss called 5 minutes later and asked very very nicely for a new burger since my co-worker has an allergy to mayonnaise. He went on to explain what good customers we are and she refused to listen and hung up on him. LOW CLASS RESTAURANT....Buy a can of Alpo you will save money and aggravation of a terribly run restaurant. They just lost business from my whole office. .
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