Betten Imports, Inc

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5901 28th St SE
Grand Rapids, MI 49546

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(616) 301-2100
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Betten Imports, Inc - Grand Rapids, MI
Betten Imports, Inc - Grand Rapids, MI
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Worst

Terrible dealership and sales staff! They will lie and waste your time with false promises and incompetence. I'm very surprised that a dealership that sells high end vehicles ca...

Editorial review from Citysearch 3/1/2014

Very upfront sales information. Did not get the run around at all. Felt out of place at first being my first major car purchase, but that ended quickly with the help I recieved right from the get go. Will definitely do more business here in the future!! more

Disrespectful and Manipulative Sales 9/26/2011

Terrible dealership and sales staff! They will lie and waste your time with false promises and incompetence. I'm very surprised that a dealership that sells high end vehicles can get by with a completely ignorant and deceitful sales staff. more

Disrespectful and Manipulative Sales 11/14/2009

My wife and I went in to test drive a Jetta, but got the run around from the salesman who talked nonsense, wearing disheveled and stained clothing, behaved strangely, played weird games with us, made us wait, took us around the lot aimlessly, left us alone, forgot about us, then didn't have a test drive model. We told him we were just there for a test drive and were serious about the Jetta. Told us he had to talk to the Manager and would be right back, came back, didn't have a clue, wanted us the meet the Manager and talke about the car. Finally, after about 20 minutes of that bull, we said no, and told him to just forget about the test drive and that we would do it some other time. He continued to talk nonsense that was disconnected from our purpose. It was very strange. Then I found out that this dealership has many bad reviews like ours, and we thought we should add our review to help others stay away from this bizarroworld of a dealership. (insert Twilight Zone theme song here) We went down the street and had the best experience at the Subaru dealership with Jim and Scott and decided to buy from them instead. Jared. Pros: Nice Cars Cons: Sales Personell more
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Additional information
  • Hours: Mon. - Fri. 9am - 8pm;Sat. 10am - 4pm;Sun. CLOSED
  • Payments: Master Card, Discover, Visa, American Express
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