If we could give this business less than one star, we would… My wife and I checked in for a two night stay. The first night was OK – we both thought the ‘suite’ label on our room was a little ostentatious. Apparently, their definition of a ‘suite’ is a normal sized room partitioned into two spaces . The ‘living room’ area was sized so only a small love seat could fit into it, the bedroom was quite small and the bathroom was tiny. Oh, well, at least it was clean – or so we thought (more on that later). The food at the onsite restaurant was actually quite good and the staff on that day (a Friday night) were fast and attentive, even though the place was fairly busy.
Now the disaster starts… We came back from our function the next evening and decided to go to the restaurant/bar to get a small meal. The place was virtually empty. There was one person ‘working’ who completely ignored us for twenty minutes – not even a ‘Hi, welcome – I’ll be with you shortly’, she just plain ignored us – even though she passed by our table at least twice. There was no bar tender in sight, so we got ZERO service. We walked out. Complained to the front desk and the response was a very casual, nonchalant ‘Sorry, I’ll tell her boss in the morning.’ – a response that could really only be taken as meaning ‘yeah, well, that’s the norm’… So, we went back to the room to try to find somewhere else to spend our money on food and while there my wife noticed that the dirty cups (complete with lipstick mark) she had placed in the sink in the ‘kitchenette’ to be cleaned/swapped earlier that day had been placed back on the counter –WITHOUT BEING EITHER CLEANED OR SWAPPED. The lipstick mark was still clearly visible. YUCK, YUCK, YUCK!!!!! While this was going on, the toilet clogged and overflowed into the bathroom – we had to use towels to keep the effluence from getting onto the carpet of the room. Another call to the front desk – this time the response was ‘Well, our maintenance and housekeeping crews are gone for the day, I’ll have to call you back’. Ten minutes later, the callback was ‘We’re completely full; all I can do is tell you someone will be there first thing in the morning to clean’. Yeah, right. Like I trust them now to clean anything, not to mention not having a working bathroom for the night… We immediately checked out and found a much cleaner, nicer, HEALTHY hotel not a mile down the road.
Long story short – AVOID THIS PLACE LIKE THE PLAGUE – otherwise, you may end up catching it (or or some other disease form the so-called ‘housekeeping’ practices there). Absolutely HORRID experience!
This dump may be a step-up for your average illegal immigrant or drug dealer/user, but for most normal people, not so much.
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