Had an advanced booking for two nights but arrived a day early to avoid traveling in a snowstorm. Staff was gracious and welcoming and gave us the same reduced rate we had paid for the original stay. Room was nicely appointed and very clean. Quiet and calm environment. Staff was responsive and friendly, and free breakfast was the best hotel continental breakfast we've had. Would definitely stay here again if we are here. Thank you, Best Western Ottawa Inn, for making our visit so enjoyable
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