I had a minor alteration on a dress that I took to Hangers, and after a series of trips back when they forgot to alter it and altered it incorrectly, they lost the dress by giving it to another customer. No one ever called me back, including the owner. This went on for over a month, and then they finally agreed to give me a credit to the cleaners of $50. I bought the dress on sale and paid $56, and I can never get it back. I provided receipt documentation, and still, all they would offer is a credit of $50. Finally after calling everyday for weeks, they offered me a check for $50. Do not use these cleaners. They are incompetent.
Cons: The cleaners facility is very dirty.
more