Best Buy

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5065 Almaden Expy
San Jose, CA 95118

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(877) 211-9810
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Reviews
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Best

We have bought all sorts of things from this store because they always have good quality at a good price, especially if you watch their ads.\r \r We have bought a microwave, CD'...

Worst

The customer service is pathetic and the employees have very little knowledge. I will no longer shop at Best Buy. We order a TV online and pickup at this store. We tried to ret...

Beware of online orders with in-store pickup! 12/2/2011

The customer service is pathetic and the employees have very little knowledge. I will no longer shop at Best Buy. We order a TV online and pickup at this store. We tried to return the TV 5 days later and were told that the system could could not process the return and there is no override so they can't do anything to resolve the issue. They gave us the option to take the TV with us and try again a different day or to leave the TV with them and they would continue to try the refund. They couldn't tell me when that would be or what they would do if the system would not accept the return. more
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Videos 5/14/2008

To me, Best Buy is very similar to Circuit City. When new movies are released on DVD, I always check the Sunday ads to see which store will have the lower price.\r \r This Best Buy has two entrances (which is nice if you're parked on the other side of the store). I think they have a nice selection of DVDs.\r \r My husband also got his keyboard here--which still works. more
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Great Prices - Great Selection 7/26/2006

We have bought all sorts of things from this store because they always have good quality at a good price, especially if you watch their ads.\r \r We have bought a microwave, CD's, DVD's, and miscellaneous computer stuff from Best Buy.\r \r When I bought the microwave, I was really impressed at the product knowledge the guy who helped me had. He never put down a certain product but instead would tell me that another product did certain things better. I liked that he could focus on the positive and still help me steer away from the lesser-quality products.\r \r We always check here first for most electronics because we have always been happy with their selection, prices and service. more
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So so service with good selection 7/24/2006

This is a typical big box store. They have decent prices and below average service. Sometimes you will get someone that knows what they are talking about. The selection is good, so you will probably find what you are looking for. more
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Owner Message

  • With Best Buy in San Jose you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 6/23/2008 Provided by Citysearch
Additional information
  • Hours: Mon. - Thu. 10am - 9pm;Fri. - Sat. 10am - 10pm;Sun. 11am - 7pm
  • Payments: Discover, Visa, Master Card, American Express
  • Neighborhoods: Cambrian
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