Best Buy

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16221 Ford Rd, Fairlane Meadows
Dearborn, MI 48126

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(877) 211-9810
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Best Buy - Dearborn, MI
Best Buy - Dearborn, MI
Best Buy - Dearborn, MI
Best Buy - Dearborn, MI
Best Buy - Dearborn, MI
Best Buy - Dearborn, MI
Reviews
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Best

All reviews seem negative

Worst

VERY BAD CUSTOMER SERVICE. They delivered a refridgerator to my house that did not work and could not be fixed. It did not work when it was delivered. The compressor was broken an...

Never Shop at the Best Buy In Dearborn 12/5/2011

VERY BAD CUSTOMER SERVICE. They delivered a refridgerator to my house that did not work and could not be fixed. It did not work when it was delivered. The compressor was broken and the unit did not get cold. Stayed at room temperature. I had to throw out about $200.00 worth of newly purchased food. I missed work waiting for their ""geek squad"" to say the unit could not be fixed. They could not deliver a new one to me for NINE DAYS and refused to compensate me for my losses and inconviences. I will never shop at any Best Buy again and will discourage anyone I can from from purchasing from this company. more
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DO YOUR ELECTRONIC PURCHASING ELSEWHERE 1/28/2010

This was by far my worst experience with retail. The customer representative sold me something that is not what I wanted and they wouldn't let me return it. The manager was very rude and unprofessional, and the sales team was even worse. DO NOT SHOP BEST BUY! Cons: WORST CUSTOMER SERVICE more
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Horrible Customer Service 1/15/2007

I don't think I've had a more worse experience at any store in my life! I highly discourage anyone purchasing from this store, let alone a Product Protection Service Plan. Associates are not friendly and are not professional. Cons: Poor Customer Service, Poor Attitude more
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Not my favorite 11/24/2006

The dearborn location is definately not one of my favorite locations. I have had a few problems obtain/returning items here. Recently, I ordered a camera to be delivered to the store. The camera came and it was the wrong color. I was highly disappointed. I had to go out of town later that day...and I ended up returning the item, driving 30-40 miles away to purchase the camera that I wanted from another electronic chain. The staff in general are very helpful and nice..but I was very disappointed by this and a couple of other experiences. Also, the vibe of this store isn't all that great. Pros: Nice selection, helpful salespeople Cons: bad experiences with this store, weird atmosphere more
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Owner Message

  • With Best Buy in Dearborn you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 8/10/2008 Provided by Citysearch
Additional information
  • Hours: Mon - Thu, 8am - 10pm; Fri - Sat, 8am - 11pm; Sun, 8am - 7pm
  • Payments: Master Card, American Express, Visa, Discover
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