Best Buy Blinds

Please do not buy anthing fromt this company. We moved into our house almost a year ago and still we are waiting for a door to be replace. Jeff, the manager, gives you all kind of poor excuses to not call them lies. Who can come to our rescue???? It is unbelielable with what they can around with. Be aware do not do business with them terrible customer service\r \r After doing further research, this company has a list of lawsuits a mile long with it's suppliers; it's wonder they have so many complaints! more

Was nervous at first from the bad reviews cause i didnt look up reviews till after i laid down deposit. I saved $450 on 13 windows and 1 sliding door. And maybee they changed management or something but everything worked out great. they said 2-3 weeks and was right on time. they said 3:00 and was on time. they said installation of approx 2hrs and finished on time. And the house looks great! figured id put in a good review since all the rest were negative, cause for the price it was a homerun. more

This is one of the worst businesses that I have ever used in my life! They may have the lowest price in town (although that’s still questionable) but you will pay for it in the long run. \r They promise quality service and blinds to be installed in 7-10days... We didn't get ours for well over a month after we moved in. \r Jeff was rude and nasty every time I called to check on our blinds. He had an excuse for everything. \r Everyone they employ is shady. Most of them are rude. They promise temporary blinds for your house, and only bring enough to cover one room. \r When we finally did get our blinds, the installer left screws all over the place! I found 6 alone in my child's room! No professional at all!\r The blinds are okay, but not great quality. You don't even get what you pay for. One headache after another. Do yourself a favor - go elsewhere. I learned my lesson with these people. Never again. I will tell everyone I know who buys a new home how awful they really are. \r Pros: NONE! Cons: Crappy customer service, shady people, rude! more

I almost used them based on the price they were offering to me. After doing research, I realized how many people have had bad experiences with them. What is also funny to me is Troy Feltes is one of there sales people and it's the only positive review they have! LOL. They never follow through with any of there agreements. Would not recommend. Pros: Price Cons: Bad reviews and bad materials more

I HAVE HAD THE GREATEST EXPERIENCE OF MY LIFE. I SHOPPED ALL OVER AND THEY HAD EVERYTHING I WANTED AND MORE. DECORATING COULD NOT HAVE BEEN EASIER WITH 123 SHOPPING. SHUTTERS AND GREBER ARRIVED QUICK AND LIFT WITH EASE. THEY TOLD ME DO NOIT TELL THE NEIGHBOR ABOUT THE PRICE AND I WAS GLAD I DID NOT THEY PAID TWICE THE AMOUNT. IF I WAS YOU I WOULD CALL TODAY, Pros: SAVE SAVE SAVE Cons: N/A more

They sold me shutters for my house and told me it was poly. turns out it is a hollow shutter and looks like garbage. i would not recommend. they refuse to call me on this issue too. omg, check out ripoff report dot com, they are scammers!!! Pros: good price Cons: product is not the same as what i was showed more

they are the worse company i've ever dealt with...bunch of foreigners who give you nothing but grief...i agree with the other person who said they are like nigerian scam artist....AVOID AT ALL COST Pros: offer cheap price (too good to be true) Cons: never hear from them again and cash your check more

I had a similar experience.\r \r I purchased on July 10th, and it is AUg 28th and I still don't have my blinds or my money.\r \r I called the day after I put down my $1600 deposit and told them I wwanted to cancel, and I all I got was a sales pitch.\r \r After a couple more sales calls and numerous conversations, I am still not sold, and I want my money back. I fear that I could be heading to small claims court as well.\r \r I have done business with this company in the past and had success, but this time it was not pleasant. \r \r Word to the wise.. Once they have made the sale, you are at their mercy.\r \r more

I shopped around for shutters on my home for nearly a month. The sales people for best buy blinds are extremely nice and return phone calls before you make a purchase. AFTER you make your purchase you cant get a hold of anyone other then the secretary and they NEVER return your phone calls. The boss is always on vacation or away from his desk. This changes from day to day depending on what secretary you talk to.\r \r Lets get to my story though. In May I bought a house and needed shutters ASAP. Best Buy Blinds beat everyones price and told me it would be three weeks until I would have my shutters installed! Great! When I signed the paperwork (june 5) I told the sales person I was unsure whether I wanted 3 1/2 inch or 2 1/2 inch blinds. He said not to worry and that I could change my mind at anytime. Well, two days later I changed my mind. The bill went from 5,000 dollars to 7,000 dollars. Wow, I was never told this!! Now Best Buy Blinds was matching the competition not beating it. Because they told me three weeks I went ahead and said ok even though the sales person never mentioned less wood equaled more money!! \r \r It is now August 15 and the shutters are not installed. Everytime I call Im told next week. They have already cashed 3,000 dollars for doing nothing! I fear I may end up in small claims court. Our salesman has two cell phone numbers. On one he works for best buy blinds and on the other he works for 4D shutters.\r \r I have been told by neighbors and others that this company is very shady. I have no idea how they stayed in business for 26 years but I hope that this review will save someone from a 3 month ordeal and headache that I have gone through.\r \r If anyone out there has had a problem, please, sign up, and share your experience. These people should not be allowed to get away with maltreatment of its customers like this.\r Pros: Nice until you buy. Then you never hear from any of them again. Cons: The company is worst then a nigerian scam artist more