Bertera Chevrolet Inc

Absolutely the worse used car manager in the entire world. RUDE, RUDE, RUDE. Wouldn't give me the time of day. walked away from me in the middle of my sentence, and took everything the wrong way. it looked like he was on some sort of drugs. this guy was sketchy and rude. more

I went to Bertera chev. because i was looking to trade in my truck if i found the right vehicle. I had seen this jeep on the lot every day as i drove to work, so i stopped and asked AJ if i could look at the inside, we took it for a test ride ( he was very helpful ) and i ended up purchaseing the jeep. It was a very friendly processs and i drove the jeep home that night. AJ called back the next day to see how everything was, if we liked the jeep and if there was anything else we needed we could just give him a call My wife thought this was very nice of him. more

A J and all of the staff were friendly and knowledgeable with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. more

I've been looking around for a new car for a few months. The car I was driving is still running fine so I was in no big hurry. I saw a 2009 Chevy Cobalt online at Bertera and decided to go down and look at it. I really liked the car and after speaking with the sales rep. Trevor Smart, I decided to purchase the vehicle. Trevor made sure I knew exactly what I was buying (explained everything from the air bags to the sound system and even showed me the kbb value of the car online) and that I was happy with it. If you want a low payment for a vehicle, it's a good idea to do your research first. A sales rep can't magically improve your credit so you can drive a Hummer for less than $300 a month. Be realistic and do the math yourself. It's not their fault that you "need" to drive a car that's out of your price range. I'm a young female (the exact person whom you think would be "taken advantage" of during a car deal) and I never once felt uncomfortable or pressured into buying anything. My husband was displeased with the service at Bertera prior to this as well (due to an experience years ago). After dealing with the sales and finance staff this time, he has changed his mind. I left with a nice, quality car and my two year old left with a cookie. Good experience for all of us! If any of my friends or family are looking for new vehicles in the future, I will definitely recommend Bertera! more

The staff was very pleasant, quick and informative. more

let me start by saying im a very busy person and normally wouldnt take the time to write that i was happy with my car buying experience. BUT this wasnt just buying a new car, this was much more personal for me. I went to bertera after making phone calls to several dealers looking to trade in my motorcycle for a truck, as sometimes life changes and could no longer afford the bike. i was completely upside down in the loan for not putting any down, i work for myself and had no pay stubs to show, but did have a good credit rating. i explained all this to every dealer and three responded. one said they could give me a maximum of 2500 for my bike(ha), another dealer wouldnt even take it after i mentioned the negative equity. it was imperative that i purchased a truck before winter and also to get out of my horrible motorcycle loan (19.9%) dont fall for intro rates! nonetheless i asked for 4000 for my bike in trade(shooting a little high i thought), and after calling a few places told me they were happy to tell me they could offer me 4500. and im no dummy, that was well above nada and kbb value. of course this was welcomed news, and i checked out a few trucks. i came back the next day with my bike and they crunched and twisted the numbers until we were all blue in the face, but finally were able to get me into a really nice truck, for exactly what i wanted to pay a month, and my rate went down to 7.9%. they WILL go the extra mile to make a sale, i highly recommed this dealer to anyone. and trust me i have dealt with my share of car and motorcycle dealers, these guys are straight shooters and dont have any incentive to nickel and dime you. so they dont. i will be forever thankful that i was able to get out of that crazy bike loan and now have a reliable 4X4 truck. they also were told that i needed the truck asap and they certainly did their part, even giving me a loaner for a few days while i waited for my title to come in. do yourself a favor and go talk to matt, you wont be disappointed more

This dealer (Trevor) was very patient and very knowledgeable. He went out of his way to work a deal with us and always followed up with us. He gave very detailed information on the vehicle and was courteous, professional and friendly. We will buy again from Bertera. more

Darin and Travis were very helpful under very stressful circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would offer on it's own IS350. Great team work, no pressure, no upsell tactics, just a straight forward hones approach. Bravo gentleman more

This salesman was very professional and very knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all our friends and colleagues of the wonderful experience we've had and hope to be able to send Bertera some business. Paul did a tremendous job in explaining and going over all the details of the vehicle. In our opinion, Paul is an asset to Bertera. A very kind and caring person with a great personality! more

Every one at Bertera was very pleasant and made sure I was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready at a certain time and it was ready in a reasonable time . I would recommend this dealership and Paul to friends . more

I'm giving this rating because, my previous car interest rate was 21% 2005 Chevy Trailblazer, after going to Bertera Chevrolet, the finance manager in particular worked very hard and got me a deal on a 2008 Ford Expidition at 8%, I could not believe how great they were in assisting me. It was the best experience by far that I've ever had with any dealership. more

They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy 2 years ago. I hadn't realized there was a $100 deductable on their warranty, and when my check engine light came on before the end of the 30 day warranty, I wasn't happy to discover that I would have to pay a deductable. But when the manager read my review here on dealer rater and saw that I wasn't happy, he contacted me and arranged for the repairs to be made without a deductable. Everyone at Bertera was friendly and did everything they could to make me a satisfied customer. more

We buy cars infrequently and this one was easier than some. The salesman was an automobile enthusiast and was more knowledgeable than any other sales people we delt with on out quest for this car. You do have to be willing to play the "car game" and wait for the inevitable negtiation phase. That said, the real joy was how the car was prepared for us. We asked that hte car be cleaned and that a scratch be removed from the bumper. The preparation was superb. On their own, they replaced the brakes, various bulbs that apparently were out and cleaned the interior and exterior as if readying it for a show. A delay in delivery of a day was necessary to remove an aftermarket thint film that wouldn't pass a state inspection. We were in the dark about such a requirement and removal was no easy task. Full gas tank was provided and we were ready to go. more

Betera Chevrolet provides excellent service, great deals on vehicles, and came through on all promises. I have bought many cars with Bertera Chevrolet/Brian Hall and I will keep going back because of the service and reputation. I recommend them to all my family and friends. more

It was a great atmosphere, everybody was nice, My sales person Matt was great. I'm hoping to deal with you again! The vehicle is nice, it rides good. I was given vivid details about my truck. You guys have a very good reputationm, everyone I talked to was polite and answered all the questions I had. more

Thanks for working relentlessly to get me the best financial deal possible. Though it took days to get to a place where I was happy, you all kept trying. Thank you again for your outstanding service! I am looking forward to coming back to review all my extras! very happy!!! more

Great price service and overall very satisfied. They went out of their way to find a car for me which gets great gas mileage seats comfortable and looks great. I was also impressed with the cars features and technology. more

Betera Chevy was a GREAT expereince for buying my first new car!!!! I would definately tell my friends!!! The staff there was verey friendly & helped my get the financing I needed to purchase my new car!! i was looking for a differnt vehicle when I first walked in the door but after talking to Carl I made a better purchase buying a brand new Chevy Cruze!!!! more

The dealership was clean and family-friendly. Trevor was extremely helpful and courteous. He was very knowledgeable and straight-forward with the information regarding the vehicles and the financing. He answered all of my questions and spend several hours with me. Even after the sale, he spent over an hour with my family and I showing us all of the options and features in the car. I would recommend him to anyone looking for a vehicle.I would return myself to buy a vehicle. I would even send my daughters to Trevor to purchase their vehicles. Overall, a wonderful experience! more

Buying a car is never easy. It's like "War of The Worlds". Not so at Bertera, everyone that I met and dealt with were polite, knowledgable, helpful and addressed my concerns and details. It was worth the 1 1/2 hour trip. Thank you, hope to buy my next car from you. more