We just moved here after living across the street in Berkshire Manor for two years. We had a good experience at Berkshire Manor (same company), but we needed more space (we were in a one bedroom over there), so my husband and I decided to move to one of the two bedrooms over here. They have been nothing but good to us since we got here. There was a blown fuse and they fixed it immediately, there was a door that stuck a little bit and they fixed that immediately too. The office staff is always super friendly, and the maintenance is always prompt. Basically it's all good. The apartment itself is nice too, and we are really enjoying having the extra space because the apartment floor plan feels really big. Plus, for the price it's a really good deal compared with the other decent apartments around here. Finally, the real proof of how awesome they are came today when maintenance came in to fix something and I falsely accused them of letting our cat out. Even though she turned up later INSIDE the apartment (she had been hiding who knows where) and it was clearly not their fault because she hadn't been let out in the first place, they had helped me search the grounds for her for hours, calling for her and helping me put out food to find her. Basically they did all this work for me to help me find her and she ended up being inside anyway. Obviously I felt like an idiot, but it proved to me that they clearly genuinely care about their tenants and really try to help out whenever they can. I am totally sold on this place, even more so after today. You won't get this kind of attention and help from most apartment complexes. Berkshire Manor and Berkshire Manor West are highly recommended!
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