This business is very unprofessional! My company ordered 6 chairs. First they said they were in stock. Then they said they were on back order for 2 weeks. 3 weeks pass and we finally receive chairs... which were NOT what they showed in the photograph!! We have these chairs already existing in our office and wanted to order more, that matched. I sent Ira Saltzberg (the ""President"" of the company, who uses a joint AOL email account with another guy named Ron, the ""Vice President"") photos of our current chairs and he told me they were the same as what I would receive. They were not. Then he had the audacity to tell me ""I am sure no one is walking in your office and saying 'gee, these chairs don't look alike.'"" Who speaks like that to a customer (who waited an entire month, only to receive the wrong chairs)?? After this happened, he said it wouldn't be for 6-8 weeks until he received an ""update"" from the mfg about receiving the correct chairs. As most customers would do, I became irritated. And my last communication with him, after telling him we'd keep the chairs to ""end this charade,"" his very professional response was: ""I don't play games or charades and I am tired of your attitude,"" and refused to give me any sort of refund or discount for the multiple inconveniences he put me through. Rather than replying to his last email, I've decided to write a review to let everyone else know that this business is a scam.
more