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Bentley Hyundai

4.7
78 reviews
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id: 33026581
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3805 University Dr NW
Huntsville, AL 35816

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(256) 713-0505
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Reviews
( 68 )
( 4 )
( 2 )
( 1 )
( 3 )

Best

Customer Service Representatives provide excellent service! They meet you at the door and ensure you have necessary transportation and maintain contact until the required service ...

Worst

So far I have taken my 2011 Sonata in for problems and 4 time they have not fixed them. Not customer oriented.

Gives awesome service 1/22/2014

Great dealership giving awesome service more
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Vehicle Service 1/18/2014

Bentley Hyundai is first rate and treats their customers with respect. I have had my routine car maintenance done here for almost 3 years and have always treated with courteousness and respect. The work has been done on time and at the cost quoted. The people here are great and I always look forward to seeing them when I have to take my car in. more
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Service 1/17/2014

fast friendly service as always love the people at bentley hyundai. more
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Oil change and routine maintenance 1/17/2014

The cost was better and the staff knows there stuff. Even gave me a heads up for next visit. I appreciated they didn't try to upsell me on non-essentials. more
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Oil change 1/11/2014

No wait for scheduled appointment, work is completed in a reasonable time, cost is reasonable, and no false claims of needed repairs. more
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Frequent Visitor 1/11/2014

It seems my '06 Sonata needs to have "routine maintenance" more often than my wife's Toyota Camry. more
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good friendly folks 1/6/2014

Everyone is working hard to do better than the average car dealership. more
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friendly people, clean waiting area with refreshments 1/6/2014

comfortable, clean, safe place to take your car. if you have to wait time passes quickly. more
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First class service 1/1/2014

Excellent full service dealership. more
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Repaired my vehicle quickly and affordably! 12/30/2013

Had a parking lot accident--My Hyundai is only 4 months old. The driver's door would not close without being forced and I was afraid it would just pop open while driving it. I came unannounced to the dealership and asked if they could repair my door asap because we were already down one car and do an oil change. They not only repaired it, but added some touch up paint so the inside of my door wouldn't rust! The quoted me a worst case scenario on price and stuck to it!! even though I suspect the total was higher. Stephanie in Service totally took care of everything! She worked with me on fitting the repair in to start with and took care of me. Great, Great, Great Customer Service!!! more
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Good Recall and Warranty Service 12/23/2013

When I took my vehicle in for a recall, was told about an issue which was covered under warranty. Called to schedule an appointment and everything went very smoothly. Loaner vehicle provided at no charge and work completed in a satifactory manner. Service staff was very helpful. more
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Excellent Services 12/14/2013

The staff always welcome me with a warm and a friendly handshake . Bentley Hyundai in Huntsville, AL, you rock!!!!!! more
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SERVICE IN EVERY ASPECT. 12/14/2013

friendly, honest, prompt, more
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Always a Pleasure 12/13/2013

Bentley is terrific, they treat you like they would want to be treated when having their car serviced. They are punctual, informative and efficient. I especially am grateful to Charles Holliday that assisted me in buying my Hyundai. He is always a pleasure and is literally there when you need advise. I so would recommend Bentley for your automotive needs, even if you don't have a hyundai. more
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No Drama 12/6/2013

Took my new Genesis in for 1st routine service. Made appointment on line, got a pre-service reminder call, was greeted quickly at the dealership. Was invited inside, seated at desk where we discussed service needs and options, offer of a ride to work and time to complete work. Got a call at the agreed time that car was ready, offered a pick-up. Car was ready, payment was quick, value excellent. Sounds boring? What is wrong with no drama service! It was a pleasure! What was missing? Estimate cost of repair (nor did I ask). Car still dirty when picked up (if Genesis wants to compete with MB, BMW, Lex etc, those guys give you a clean car back every time). Over-all, no-drama, all basic needs met, the way it should be! more
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good cars 12/5/2013

I am happy of my car more
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Great job. 12/2/2013

Clean environment, everything is explained without asking, everyone is so nice, and work is done quickly and correctly- even when you just show up without an appointment. more
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Recall 110 11/28/2013

Fast,friendly service more
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Problem caught at check out. 11/19/2013

During recent visit, my service advisor caught a battery problem at check out and sent my vehicle back for correction. Saved me a great deal of trouble later. more
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Maintenance is the pits. 11/18/2013

So far I have taken my 2011 Sonata in for problems and 4 time they have not fixed them. Not customer oriented. more
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