Benny's Moving & Storage Inc

TERRIBLE EXPERIECE EVER !!!!! THE MOST IRRESPONSIBLE COMPANY OF THE YEAR !!!!!!\r I HAVE TO BUY NEW FURNITURES AND CANCEL MY FLIGHT BECAUSE OF THE DELAY OF THE SERVICE. \r \r I have never moved before and never use moving service before and I heard that there will be some delay and breaking stuff, so I kind of have that in mind and BENNY’S JUST SHOWED ME HOW MOVING COMPANY WORKS: DELAY, NO SERVICE, AND IRRESPONSIBLE EVERRR !!!!!!\r \r I hired Benny’s Moving and Storage to move all of my properties from Watertown MA to Los Angeles CA. \r \r Before I hired them, Mike, sale representative told me that I should expect 7-10 days from the pick up date to get all of my properties in LA. With many good reviews on yelp, very good rating in BBB and other sites, I ended up using Benny’s Moving and Storage.\r \r They came to pick up my properties on August 25, 2013 in the morning. I made a call to Mike and he said I should expect no more than 7-15 business days as state in the contract and he assured me that he will call me as a second that my properties get load to the truck and ready to go out from MA to CA (which never happened.) \r \r I flew to LA and have been waiting for 13 days after the picked up and my properties were still sitting in the warehouse in MA. Mike told me that usually he had a truck running to CA every week but due to very busy week in the last week of August so Benny decided to stop long route service for a week. I was skeptical of the good business practice of this company as I’m one of their customers too and my business should be as important as others and the company just kept me waiting and waiting….OK !!!! I tried to understand that the company tries to make as much profit as possible even some time forgot what customers’ responsibilities is and I understand since it's still in the contract of 7-15 business day delivery. \r \r I kept calling Mike almost everyday. One day he said my stuffs were loaded and will leave the next day. The next day I called to ask for truck driver’s phone number, Mike told me that my stuff will be out in couple of days. After a few days, I called again and he told me that he has a problem with driver’s driving license which is a very rare case and cannot send out my stuff. I guess Benny’s has only one driver and couldn’t solve the problem and deliver what they promise. Mike kept promising me that my properties were loaded in the truck and ready to go out from MA (he kept saying this 4 days in a row and now it's still in MA.)\r \r However, today is Thursday, September 12 and my properties are still in MA (today is actually 14 business day after they picked up my properties.) I called and they still have no idea when they will get their truck out of MA. They kept telling me that they will send the truck out in couple of days. \r So I called them and told them that I couldn’t wait any longer than the contract stated (15 business day after picked up, Sep 13th.) Since I have a business trip coming on Sep 17th and I won’t be home to pick up my stuffs for a month. Then he said... WHY DIDN’T I TELL HIM BEFORE that I wouldn’t be able to get all the stuffs after Sep17th???? Well, why do I have to tell you since the latest date in the contract is Sep13th, so I have no point telling you that I'll be gone on Sep 17, right?????\r \r Right now, I'm still sitting and waiting my furniture in the empty room (which I have been waiting almost half month) and have no idea how long should I expect to wait. What if I have to postpone my business trip, who will responsible for this???? who will pay me for my time and my career???\r \r IF I CAN GIVE NEGATIVE STAR TO THIS COMPANY I WOULD. I ALREADY CLAIM IN BBB AND HOPE THAT BENNY’S WILL DELIVER MY STUFF ASAP AND TAKE RESPONSIBILITY FOR MY LOSSES.\r \r more

Benny's Moving destroyed our $900 TV, and offered $30 for it, even though our contract entitled us to $1.25 per pound of the entire shipment (easily covering this amount). They raised their offer to $300 only after legal threats. more

wish you had more stars to choose!! I just wanted to write about my tremendous moving experience. Moving is always so stressful and this guys took away a great deal of the stress by being friendly, informative, accommodating, and responsive. From the online order, to the phone follow-up, to the actual move... this was a terrific experience. They were really great - fast, friendly, honest and efficient as well as very respectful of my belongings - treating them with extreme care. I truly couldn't have done this move without them. And I will definitely recommend Benny's to family and friends. more

We just finished up a local move to our new home in Metro-West with Benny's and the team was very professional. The booking and estimation process was efficient, clear, and the time table for our move came back within a tighter timeframe than we expected. During the day of the move Terry and his crew were on time and asked a number of questions to make sure the destination portion of the move went smoothly. They were efficient, safe and had no damages to my family's belongings. The team finished up by 16:00 and came in over $1000 below the estimate. I had just used a national carrier the previous year when my wife and I moved up from Maryland. This ""local outfit"" easily outclassed them and outperformed them. I will be recommending them to friends in the area for future moves. more

The team of three guys was terrific. Terri who managed the move was very friendly and did a great job keeping the team on task and getting everything taken care of. They arrived within their window, packed things up efficiently and carefully, and unloaded and put things together with no complaints. Our move was into a townhouse, so there was plenty of navigating narrow stair wells - they did so without banging up the walls or damaging the furniture. They do charge for the packing supplies they use and for their travel time, in addition to the hours of the move. Overall the price was fair and I could not be happier with Benny's Moving & Storage Company. more

Moved a piano to RI from Boston for $300. and I have no complaints! Super Stars more

I cannot recommend Benny's highly enough. These guys were absolutely fantastic. My wife and I moved this week from Dorchester to Malden. We probably had about 75-80 boxes, plus a bunch of furniture. The three movers arrived well within the one-hour estimated arrival time and were extremely swift, efficient and friendly from the very beginning. The guy in charge introduced himself to me right away and was only too happy to accommodate our various requests. The initial contact I had with them consisted of an email requesting an estimate. They got back to me immediately, asked me to submit an estimated inventory, then got back to me later that day with an estimate. The phone conversations with their office guy, Sachin, were all very pleasant and he was as helpful and accommodating as possible. The price ended up being lower than most of the other movers I researched. I don't really have any interesting anecdotes or unique examples of the movers going ""above and beyond."" Suffice it to say that they were complete professionals and I would not hesitate to recommend them to anyone wishing to move anywhere in the Boston area. Moving can be a stressful experience, but hiring Benny's will make it much less stressful, trust me. more

Benny's is a terrible ""rip-you-off"" moving company. more

I would give this company minus 10 starts if I could. FIrst, they give you the big, hard sell and start out like they want to treat you like family. What a farce. They were SEVEN hours late picking up my house, without an apology. They essentially THREW my boxes onto the truck when they thought my wife and I weren't looking. They were TWO days late delivering and we had to stay in a hotel with our children at our expense. When we spoke with the owner, David Abotbool, he essentially blew us off. No compensation, no apology. AVOID THIS COMPANY AT ALL COSTS. more

We were referred to Benny's Moving and used them for a move from a condo to a house. It was incredibly easy, from the booking to the day of the move. I was impressed with how fast and how easy the whole process was. I did not think it was possible to get the move done in the time they did it in. They moved everything into the correct rooms for us, so we did not have to do anything except unpack. Benny's Moving was extremely professional and very prepared. We did not have enough packing materials, but they had all of that with them and we were able to use theirs. Everything turned out well. more

Over all, my experience with Benny's Moving was very good. They showed up on time and they were hard working. They moved things very carefully. I had a couple of minor things that were slightly damaged, but, all things considered, it was a very smooth move. They stayed within the budget they estimated, so there were no surprises. And the movers were friendly and professional. more

#1) The sales said anything and promised everything Pros: Expensive Cons: Drop boxes, Careless, Damage furnitures more

The B E S T Moving Service On 9/3/08 I had a residential move from Brookline to Springfield, MA. The movers were fantastic! They arrived just Around 8 AM, were courteous and extremely efficient and very polite. more

I used Benny's Moving and Storage 3 times and i was very happy with the services, the movers showed up on time and the move was completed in 3 Hours, we will use them again, the bad review by vilcheck was for move in California i am not sure if its the same company but i know i will use Benny's moving in Boston again. more

The negative review by vilcheck was not in the new england area. I have used Benny's three times, and they are the best moving company I have worked with. Every time, they worked super hard and efficiently. When I wanted to help with the move, they worked me right into their assembly line, and seemed happy to do it. Other movers have seemed resentful in similar situations (like A-Plus). Even in 100 degree heat, the movers would sometimes literally run back to get the next load after dropping something off. I'm going to use them the next time I move, and recommend them to everyone I know. Pros: hard, efficient workers Cons: water town is a little far from boston, and you pay for travel time (30 minutes each way) more

Do not use Benny's moving and storage!!!!!!!!!!!! Pros: Nothing! Cons: Quote 3 grand more than quote after truck was loaded - three weeks late and still don't have furniture. more