Benjamin Franklin Plumbing Clarksville, TN

Kevin showed up as promised, on time. To me this was a plus! The rest of the team showed up daily as the project moved along with out many hitches. IF there was a problem, they were on it and IF late, called right away to let me know why they couldn't get there at the planned time. The price was very fare. I was very happy with the team and would recommend them to anyone with a need a bath or two . You may even get a little jig or two - Billy C. more

Excellent service. Bernie has been the technician sent to our house and he has done excellent work. Would highly recommend more

Bernie did a great job for me. Was on time and listen as what I wanted done. Very friendly and efficient. Would have him come back if I have other problems.l more

This Plumbing Business always does outstandingly good work for us! We do appreciate the quality and character of the 2 Technicians, Cole and Gavin, who replaced a 30-year-old Outdoors Water Faucet which outlived its usefulness! ... The new replacement works smoothly and we indeed appreciate your help, and the Clean-up after you finished! ... My wife and I are pleased to recommend Your services to Family & friends anytime! ... Truth to tell, Cole and Gavin deserve a nice Raise just for remaining so positive and cheery while working in today's miserable Heat and Humidity! ??.... God Bless Y'all! ***Happy Landinngs*** Andy & Angela more

Felix was great he was very prompt he explained everything and he did what he could do to fix the problem thank you very much Felix more

Felix is the best plumber that I have met is very prompt he gives the best advice I just love him more

Kevin is outstanding! more

Felix arrived on time and fixed my leaking sink. Was very polite and explained what he needed to do. Very happy with the service more

Your people do an excellent job in plumbing and air condition service. Joe and Ruth Haley more

Great response time and workmanship. Thanks! more

I have no complains. I got GREAT service. more

Harris One Hour plumbing, DBA Benny Frank, has become our go to company for any plumbing requirement. We've spent well over $6k with them during a renovation and it's been a bargain. Knowledgeable and personable, they're a pleasure with whom to do business. Highly recommended. more

So pleased to find a wonderful company to help me with this terrible experience Everything is going great, this employer is wonderful, does everything completely, Works great with with me explaining what he will be doing, he knows I was kind of upset With all that’s going , but he was so kind telling me not worry , everything will be taken care of, Thank you so much helping me to get through, he did a great job, I appreciate your company, Will share with others, god bless more

The technician was friendly and efficient. He remembered the initial install and was able to complete the work in a short amount of time. Should I need a repair in the future I will ask that he be the technician assigned for the repair. more

I spoke to the owner today and we came to a satisfactory resolution to my complaints. Due to the owner's response, I am modifying my earlier negative review. Unfortunately, I cannot remove the review as I had hoped since it was posted as a guest. more

They did a thorough inspection of my home. They even fixed a water pressure problem we were having. Excellent and friendly service. Didn't sell me anything I didn't need. more

I don't write many reviews - good or bad, but my recent experience with Benjamin Franklin has compelled me to share my experience. My daughter lives with 3 other girls in an off campus townhome in Clarksville and my wife and I are in Nashville. Two weeks ago my daughter called Benjamin Franklin plumbing due to a clogged toilet. She could not get in touch with us and was panicked as the toilet was overflowing. Mind you, she is a college student that is living on her own this year for the first time. None of her roommates were home and when she could not unclog with the cheap unit supplied plunger she called Benjamin Franklin for assistance. They were prompt in responding and arrived shortly after she called. She was charged a $69 service charge just to show up and then without even trying to plunge the toilet or doing anything else, the service tech explained that he would have to snake the toilet and it would cost another $194. How did he know this without even looking at anything or trying to plunge?? 10 minutes later the toilet was unclogged and my daughter was out $263 for a total of 15 minutes of work. My first issue is that the plumber immediately went to a more expensive operation - snaking the toilet with a "special tool that only professional plumbers have” rather than using a plunger. The second issue I have is the cost for such service. $263 for a 10 minute job - really? $1,000 an hour? Even with travel it’s still a $500 an hour charge - for something that took 10 minutes and required nothing more than having a good plunger. My third issue revolves around my first call to the office. My wife and I were greeted by a nice receptionist that transferred us to the manager on duty. The manager was rude, condescending, called my daughter a liar, and accepted no responsibility or culpability for the issues we had. In fact, from the start she was so defensive that I don't even think she heard our concerns. After a 15 minute conversation that was going nowhere, we asked to speak to the owners. more

Very professional and knowledgeable about his work. He had the job done in no time. I would definitely recommend Kevin to all my family and friends for their plumbing needs. Thanks Kevin. more

The staff was friendly and professional. more

I tried to hook up my dishwasher on my new faucet and it didn't fit. I called Ben Franklin Plumbing and David G. came out and told me it had to have an adapter. David went and got one, put it on, and made sure it worked. I want to thank David for coming out and taking care of my problem. more