Bellini

On November 11, 2008, I placed an order at Bellini for a custom canopy for a babyâ??s bed. On the invoice â?? under instructions â?? it s... more

I ORDERED A BED IN DECEMBER OF 2008 AND BELLINI WAS QUICK TO CHARGE MY CREDIT CARD... HOWEVER DESPITE THE LEAD TIME OF 5 DAYS ON THE SITE.... I WAS TOLD THAT IT WOULD BE JUNE BEFORE THEY COULD DELIVER! I HAVE WAITED 6+ MONTHS AND NOW CALL THE STORE... MUCH TO MY SUPRISE (NOT REALLY) THE STORE IS CLOSED... THEY ARE CONVENIENTLY "MOVING" DURING THE TIME THAT THEY TOLD US TO CALL BACK AND SCHEDULE THE DELIVERY.... COINCIDENCE? I THINK NOT! LUPITA... THE MANAGER DOES A GREAT JOB OF LYING TO CUSTOMERS AS YOU CAN SEE BY THE MULTIPLE NEGATIVE COMMENTS IN REGARDS TO THIS STORE. DO NOT BUY.... YOU'LL REGRET IT! THE FURNITURE IS BEAUTIFUL BUT PAY THE EXTRA AND GO TO A REPUTABLE STORE! Pros: NONE Cons: FAILURE TO DELIVER AND CHARGED more

Do not shop here is you value customer service and timeliness! I ordered a trundle bed and nightstand in mid-August of '09 and today is Feb ... more

I ordered a crib and changing table on 7/6/08, and was told that items take 10-14 weeks to arrive. In September, I called the store, asking for the arrival date. They said that my items would arrive at their store on 9/29/08. I called on 9/29, and the manager, Lupita, said that my changing table had arrived damaged and would take a 4-6 weeks for another one to arrive! She offered to loan me a changing table but no other compensation for the inconvenience. Moreover, Lupita said that my crib couldn't be delivered for another week. I live in LA, about 30 minutes from the store!! She didn't even apologize for the inconvenience. 1+ week later (10/7/08) after no call, I called again. Lulu (?) said that she left another message for the delivery company, asking why it's taking them so long to respond. Finally, she gave me a delivery date of 10/9/08 after 12PM but no definite delivery time. Contrary to my request, she was unwilling to reduce the delivery fee based on the delay in response. Lulu said, "I know it's not your fault, but we're paying them 2xs because of the damaged changing table." How is that my responsibility?! You would think that a $1600+ purchase and a $150 delivery/assembly charge would elicit better customer service.... I'd HIGHLY recommend that you choose another store or another brand of furniture. more

I ordered a crib and changing table on 7/6/08, and was told that items take 10-14 weeks to arrive. In September, I called the store, asking ... more

I would click 0 stars if I could. My dauhter's crib is cracked on one side. We've found multiple 5 inch long wood chips in the bed. The reta... more

This is a great store for that special gift. They sell everything from cribs, to sheets, to blankets and fun gifts. They are quite pricey,... more

This is a cute little shop with a good selection of Bellini furniture and baby products. I'd have to say that Bellini is rather expensive. ... more

Bellini is known as a higher end children's store. Their cribs and furniture are classic in design and well manufactured. I particularly like their bedding selection. They will also custom make bedding for you and have a great seletion of fabrics. Actually, I like everything in the store. But the prices are higher than in other stores. more