Bad customer service, bad room service! I found red worms in 2 of the towels in the bathroom! couldn't reach the air conditioning unit w/out climbing on a chair! Looked up and found rusted vents in the bathroom ceiling! Room service said they don't deliver champagne to the room (WHAT?!) over priced! The bellman just stood there while I tried to open the big doors w/ bags in one hand and holding one hand of each of my 3 kids! worst for your money! My sister's room was just as bad! She opened the shower curtain just to find the entire tub area full of tiny flying things! took 3 calls before someone came to help! We even changed our room-2nd room just as bad and plus we had molding to look at from our window! Plus we were charged for 2 extra rooms on our card! so needless to say....stay away from this bad nightmare of a hotel!!
Pros: Good Chocolate cake
Cons: EVERYTHING ABOUT THE HOTEL IS BAD
more