Bellco Credit Union

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10058 W Progress Ave
Littleton, CO 80127

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(720) 479-5269
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If there was a way for me to give this place less than one star I would. I have had numerous accounts with this credit union over the years and it has caused some of the worst cu...

The worst bank I EVER dealt with 9/19/2011

If there was a way for me to give this place less than one star I would. I have had numerous accounts with this credit union over the years and it has caused some of the worst customer service experiences I have ever dealt with. Their people DON'T CARE about you as a consumer. One of the many problems I have dealt with is they charge their customers fees because if you have an account at another bank (*gasp*the horror!!) and try to pay your car payment you are forced to wait unitl after the payment is due to pay. Brilliant, right?? This isTHEIR system limitation. Sign up for an auto loan and try to pay with another bank account and you will see what I mean. They will find any excuse to charge you fees and then their rude customer service reps tell you it's your fault paying late even though their system forced you too. After my last 3 hour conversation (with mutiple transfers, rude reps, and complete lack of customer service) I immediately applied at another institiution where my excellent credit and business were appreciated. Be smart, GO SOMEWHERE ELSE!! I work as a manager for a Call Center in the bank industry so it's not like I am not kind and understanding when dealing with issues over the phone, however, I was appalled at the attitude of the reps they have working for them. They also constantly make mistakes on accounts. So watch your statements carefully if you decide to be brave and give these morons your cash. more
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Bellco Credit Union known as Failco Credit Union 5/13/2010

I do not recall being a customer of an organization that talks so much about their high service levels but fails to to achieve anything even close to good service. Complaints go nowhere. They simply defend their current ways of working and are unable to look into a better way I have Bellco Credit Union has MUCH lower service standards than the big banks. I wish i would have thought twice before moving my money to Bellco. They pride them selves on being a local bank but they are even more unresponsive and apathetic than big banks. Pros: local Cons: see below....constant problems more
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Owner Message

  • About Us Banking for everyone Great service, great rates, and a focus on you! You'll like knowing you're doing business with one of the largest credit unions in Colorado. Founded in 1936, Bellco has over 302,000 members and over $3.7 billion in assets. We actively support the community, donating funds and employee volunteer hours to many health and family-related causes. Exceptional financial strength Bellco frequently receives recognition for providing outstanding financial stability to its customers, vendors, and employees. For over three consecutive years we have earned a “5-Star” rating from BauerFinancial, one of the nation’s leading rating services for financial institutions. Bellco was also recognized as the Best Credit Union in the Best of Colorado 2015 edition of the Colorado Biz magazine. Readers placed Bellco at the top of the list for our business accomplishments and community significance. Bellco is different While banks focus on their shareholders and their stock value, Bellco exists to serve our customers, not ourselves, which means we charge you less and give you more. Unlike a for-profit bank, we return our "profits" to our customers in the form of lower rates on loans, higher interest on deposits, and better services. We focus on you Your needs, your wants, your dreams for your future. We're your trusted advisor, giving you personal, professional advice on everything from buying a house or car to saving for retirement. We're here to help you when you want to remodel your kitchen, set up a trust fund for your grandchildren, pay for college, or take a vacation. You'll get complete financial services, from credit cards and mortgages to auto loans and family trusts. You'll enjoy fast, friendly service – in person at 23 branch locations, over the phone, and through mobile and online banking 24/7. You'll also have the convenience of no-fee ATMs virtually anywhere in the country. Bellco provides our customers with a number of FREE benefits. We invite you to stop by one of our many branch locations and open an account today. We're looking forward to welcoming you as the newest customer of Bellco.

Additional information
  • Hours: Mon 09:00AM-06:00PM, Tue 09:00AM-06:00PM, Wed 09:00AM-06:00PM, Thu 09:00AM-06:00PM, Fri 09:00AM-06:00PM, Sat 09:00AM-02:00PM
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