Bel Red Energy Solutions

My daughter had the salesman out as the house needed a new furnace. She signed the paper and gave him a good sized deposit. A friend told her that same day that the price she was quoted was way too high and that they had the same installation for much less. Since she was unable to sleep, due to worry about this, she got up in the middle of the night and wrote an email to Bell Red cancelling the order. in the morning, she spoke with the salesman to follow up and he refused to give her back the deposit, even though it was within 24 hours. She called back and asked to speak with the manager. He has never returned her call. more

I have to give this company one star because there is no 0 star that I could choose.\r \r The maintenance service from Bel Red Heating and Air is the worst experience I ever have.\r \r Not only the technician was not professional at all, the customer rep was rude and mean as well.\r more

I used this company to install a heat pump and they were very professional and did excellent work. As a result I called them to clean the air ducts in my home. They sent three people for this who joked around and wound up scratching a bathroom door when a drill slipped from his hand. They also left black fingerprints on all the heat registers, which I had to clean up. When I complained about the door being scatched they sent someone to repair and repaint it. He took the door and returned it with two new scratches(holes). I brought this to their attention and they promised to reimburse me for fixing the door myself. They never did and they did not reposnd to my correspondense. As a result I would no longer recommend this company to anyone.\r Pros: Many excellent employees Cons: A few poor employees, managers who do not stand behind their work more