Supplying In-Home/On-Site and Carry-In Service to Southern Indiana and North Central Kentucky Since 1969.
Samsung CE Field Engineer for Southern Indiana and Metro Louisville.
Phones answered during business hours by real live customer service specialists that will answer your questions knowledgably and apprise you of of the minimum fees to initiate service.
In-Home/On-Site Service will be given a 2 hour GUARANTEED appointment time.
You will be given an estimate before repairs are completed.
Your estimate will never be exceeded without your prior consent.
Our Service Engineers will respect your property, complete your repair, clean up after himself, give you an itemized invoice, explain what was done and answer any questions about the operation of your equipment.
We strive for a high percentage of first time fixes and a 3 to 5 day turn around time from first customer contact.
Our Service Engineers are employees, not sub-contractors, experienced, background checked and technologically enhanced to provide you with the highest quality of service and customer satisfaction.
We are committed to providing a positive, professional service experience to our customers.