As a long time customer, I think the services remain excellent. However, I don't care for the cold feel and noisiness of the new salon. I hope that is something that the owner is thinking about. With everyone blow drying and talking at once, it sounds like a factory floor. This is probably amplified because of the concrete floors. You need carpets or something to absorb the noise or maybe go back to the old station situation. Massage rooms are a bit small and cramped feeling as well. This doesn't have the same luxurious feel of a high end spa/salon that it did before. When I come in for services, I want to feel pampered!
more