Beach Cities Towing

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23211 Front St # A
Lake Forest, CA 92630

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(949) 461-1840
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Towing

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Automotive

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I parked my brand New Van in what seemed to be U-haul parking lot Then I rented a truck from U-HAUL , I come back less than an Hour later and guess what!!!! Budget Owner , which s...

Highway Robbery!!!! 10/25/2010

I parked my brand New Van in what seemed to be U-haul parking lot Then I rented a truck from U-HAUL , I come back less than an Hour later and guess what!!!! Budget Owner , which shares the same parking lot,had called the towing company on me and Beach Cities TOWED my VAN. The towing company, trashy people as trash people can get, is only 200 feet away!!!!! , Guess how much I had to pay for that ?!!! $450 in the hole. Wait, It gets worse, the Van is in my wife's name, my wife is overseas visiting her family and the trashy lady at the towing company rudely told me you need to get ""notarized"" authorization from my wife faxed to her, she has no clue off course that there is 10 hour time difference between the two places. Finlay I was able to have my wife, very angry to say the least, fax the stupid letter to the trashy lady. Then I called and said when can I pick up the Van, rudely she said the earliest ""APPOINTMENT"" is at 3:30pm, the whole day is wasted ! I had to make an appointment to pick up my own car. All of this hassle becuase I parked in Budgets wholly parking lot. Just imagine your blood boiling during this ordeal. Waite it gets worse, I go there at 330pm and the Rude woman says we cant release the car !!! WHY!! becuase the last name on my wife passport is different that the car registration!!!!! So rudely she said have your wife send a new letter with ID that matches the name on the registration and then make ANOTHER appointment, So I cancel what I was going do, I had assumed I was going to get the Van and try to enjoy the rest of the day, So my wife faxed over the new letter , but the earliest appointment was at 7pm, which means I couldnt go anywhere, so we go there a little early to try to get the car and the f** b*** says I told you come at 7 as she smokes her cigarette , the truck drivers cant get in the truck now , as the truck drivers just wonder around doing nothing, so we came back at 7pm and she says wait outside the gate , so we go outside the gate and she never bothers to call us , and then as she was leaving she says now you can go inside. We go inside and pay what was $330 , no its $450 becuase its considered 2 night storage!!! As we are paying , the low life truck driver makes a fart noise on the walki talkie just to show how low they are. So we pay and then I go to pick up the Van and its parked all the way in the back between two junk cars with only 1 foot of space to get my body into, so I squeeze my body between the Junk car and the Van and I open the sliding door , jump into the driver seat and then Drive the Van. I don't understand what Value do these towing companies add to society but hardship and wasted time and resources, these business need to close down , and the people working there need to get real jobs. Losers more

They are the rudest people to deal with 6/22/2010

God forbid they have your car because you will have to bite your tongue and be treated like a piece of junk. They know there is no reason they have to be nice because you are not the client just the check book. One would think that everyone has a since of pride in their job and company. I guess it is not part of the criteria to work here!!! Rating would be a negitive star but I must pick one. Cons: They treat you like a piece of dirt more

They will damage your vehicle! 12/10/2009

It's impossible to get a manager to call you back...they refuse to give out any information...the employers are very rude and disrespectful...their communication skills are as good as a 2 year! more
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