My name is Marie, my breeder introduced me to this clinic when I bought my yorkie. Several months later my yorkie needed surgery to extract a tooth and needed to be spay. The pre-op blood test I had done indicated a high liver enzyme. This test usually indicate a liver problem and/or a shunt . I asked them if they could fix my dog the receptionist asked the doctor and came back and recommended that I call VCA. because they are not equipped to repair a shunt in their hospital. So I called VCA and they performed the surgery and also did a biopsy of the liver to rule out a shunt. My yorkie was diagnosed with a micro vascular dysplasia an internal liver shunt. I contacted Dr Young and informed him of the diagnose and asked if he would talk to the breeder because he knows her well. I wanted him to inform her that it is a congenital condition and suggested that she test her dog for her future breeding decision (the breeder did not want to believe her dog could carry such a gene). His opinion was that this constituted hearsay, that I had a vendetta to prove and his time was very valuable . I am complaining, not for the fact that they would not do the surgery they could not and I understood that. The receptionist suggested I call VCA an other hospital. My complain is about the lack of compassion I received when I informed Dr Young that my dog was sick. Anyone with a sick dog would understand this. I gave one star because the receptionist is very nice and helpful. I will never return.
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