Bayberry Hill Estates Apartments

bad experience. good at taking money, good at not listening, not caring, no follow thru, not returning phone calls, good at not just about everything, not a good experience. more

My husband and I just recently moved out. The only reason we didn't move the first chance we had was because we couldn't. The staff doesn't take complaints very seriously. They had a contractor come in and fix our carpet. The contractor destroyed our coffee table and it took them 4 months to reimburse us for it through our rent. I was asked by the manager why I didn't just write my rent for less the table even though I couldn't get anyone to give me anything in writing that I could do that. When we complained about the parking problems, we were told ""That sucks, I know I live here too"". They claim to be fixing the parking issue, but are only going to exacerbate the problem by allowing VISITORS to park in RESIDENT parking spots until 8pm. The hardest time to get parking is after 4pm. We would sometimes have to park on the other side of the building behind ours. The commercial building fire alarm goes off practically once every other week, requiring you to evacuate until the Fire Department gets there and there is an individual fire alarm going off practically every night. It is noisy and you can hear every apartments alarm go off in the complex. They require you to have your carpets professionally clean along with nickle and diming you out of your security deposit. My husband and I spent a full day scrubbing our apartment to look even nicer than when we moved in and they still charged us for things that were in better condition than when we were given the apartment. I would NOT recommend this place. Pros: Landscaping decent, trash man extremely nice and competent Cons: parking, office staff, fire alarms, gates hardly closed more

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Bayberry Hills really isn't that bad of a place to live, i have read alot of reviews about it and of course most of them are bad reviews as people who are generally happy aren't really going to go online and write a review about it, were people who are not happy need to harp on stuff and get their frustration out. more

The last 6 months at this place have been brutal. The office staff's favorite line seems to be ""we've called someone about that."" My wife and I have contacted maintenance and the office every week for the last 6 weeks regarding the lack of hot water and water pressure in building 33. We've been told a ""gasket is broken"" but nothing has been done about it. We were told to let the water run for 20 minutes or so and it should get hot. When it came to the pressure, we were told to try showering at different times. No matter the time of day, we get no pressure. More than once it has been to the point where we literally couldn't shower. We haven't had hot water in our sink in 6 months. The issue was finally resolved in the last week. Pros: Location, Appearance, Safety Cons: Highly Priced for area, Pet rent, Slow to respond, Hot Water more