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Batera Subaru Of Hartford

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111 Weston St
Hartford, CT 06120

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(860) 895-6500
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Batera Subaru Of Hartford - Hartford, CT
Batera Subaru Of Hartford - Hartford, CT
Batera Subaru Of Hartford - Hartford, CT
Reviews
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Best

I am writing this email to give a compliment to your sales and service department. My husband and I have only owned Subaru's, so naturally when we decided it was time to trade in ...

Worst

I purchased a car from Bertera and brought it back to them twice WITHIN 30 days. Each time they said nothing was wrong with it and told me to bring it to Toyota, ""they would say ...

They always greet us by name and are willing to help us 1/5/2011

My Name is Sam and my fiance and I went into your dealership recently to look at the new Subaru Outback. We spoke with a sales man named Don. He was such the opposite of what I have dealt with in the past. I am used to the pushy type sales people that keep hounding you. Not the case at Bertera. Don was so friendly and was able to answer all my questions. We originally went there just to see the new model but Don explain the benefit of purchasing a new vehicle versus driving ours for another year. I felt like we were never made to just sit there. If Don left to get some papers there always seem like someone was there to just chat with us. We spoke with a manager (Dave) he was great. In all by the time we left I felt like I had a new group of friends. I have stopped in a few times since and they are always greeting us by name and willing to help us. There was none of that ""well they already bought a car so we don't have to talk to them more
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professional, and courteous. 12/30/2010

I worked with a gentleman called John, who was the opposite of my preconceived notion of a used car salesman. John was totally laid back, more
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great service 12/14/2010

The service at Bertera Subaru was excellent and sales person, Charles, was very helpful to finalize my selection. Any questions I had were all answered to my satisfaction. When I picked up the car the staff was very helpful in explaining the car?s interior and exterior features. more
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BBB- F rating 12/9/2010

DAMAGED MY CAR SIGNIFICANTLY, AND REFUSED TO REPAIR- CHECK THE BBB RATING OF ""F"" BEFORE PURCHASING FROM THESE FOLKS. more
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Excellent service 12/6/2010

My wife and I want to commend Bertera Motors and especially Jim and John for their outstanding efforts to provide us with timely information and excellent service when we recently purchased our new 2011 Subaru. more
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Excellent service 12/3/2010

We are happy to see the first Bertera shop in Hartford and we hope to have the same excellent service at Bertera Subaru in the future also more
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I want to give some words of praise for Joe 11/22/2010

I want to give some words of praise for Joe , who went out of his way to assist my husband and me August 14th, 2010, after our car had been stranded in New York State while heading from New York City toward Boston. Just outside of White Plains, NY, The trouble lights flashed, the air conditioning stopped working, then the car stopped working. I called ahead to tell the service manager, Joe, our situation. On the phone he was responsive, supportive, and assuring. more
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I got a really great deal 11/19/2010

I actually walked out of there with a really great deal (or at least they made me feel that way!). Of course, you stlil want to do your homework. I compared the price that I purchased my vehicle at with that on KBB, Edmunds, and eBay, and they definitely have very competitive prices! more
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Happy 11/11/2010

Both my husband and I were happy with the purchase and agreement more
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A fairly painless process 11/9/2010

We were very pleased with our experience at Bertera Subaru. Issa was extermely helpful in securing the vehicle we wanted-driving to New Hampshire to retrieve it. He also helped our daughter with the buy-out of our old Forrester lease. Thanks for making the process fairly painless. more
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Thanks 11/8/2010

Charles told me he would keep it quick since I new what I wanted already. All together I was there under 2 hours and I drove out in my WRX. The car is incredible and the parts dept. has been helping me hook it up with some really cool stuff like rims and a bigger turbo. I had some ideas what I wanted to do but the ladies in parts turned me in a totally different direction. The things I couldn't do myself there service guys told me just what had to be done. Thanks guys ""and gals"" lol more
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Competitive Prices 11/5/2010

I actually walked out of there with a really great deal (or at least they made me feel that way!). Of course, you stlil want to do your homework. I compared the price that I purchased my vehicle at with that on KBB, Edmunds, and eBay, and they definitely have very competitive prices! more
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We enjoyed our visit 11/4/2010

We enjoyed our visit to all your departments where we were introduced to all your personnel. more
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I give Bertara 5 stars all the way. 11/2/2010

I give Bertara 5 stars all the way. more
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GOOD JOB! 11/1/2010

The service was excellent from beginning to the end. GOOD JOB! more
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THANK YOU VERY MUCH 10/26/2010

Yesterday and today we did the first service at Bertera Subaru in Hartford. We would like to say 'THANK YOU VERY MUCH' to all people who served us more
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High quality 10/25/2010

Service was done on time with high quality more
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Needless to say 10/20/2010

Needless to say, we love our 2011 Subaru Outback. It is a great car. more
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I will be returning for service and maintenance 10/19/2010

I believe the service representative was Steve who explained the car in detail. I had an excellent experience in buying my 2011 Outback. I will be returning for service and maintenance. Thank you for your assistance in purchasing this car. more
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couldn't have asked for a better experience 10/12/2010

I purchased a Subaru Forester (my first experience with car dealers) under a tight timeline and budget here, and couldn't have asked for a better experience. more
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Additional information
  • Hours: Monday - Thursday 9:00am - 8:00pm Friday 9:00am - 6:00pm Saturday 9:00am - 5:00pm Sunday 11:30am - 5:00pm
  • Neighborhoods: North Meadows
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