PRO:
The repair was top-notch and they even partially fixed some door dings that were not related to the collision. They completely detailed the inside of my car, which was sorely needed. Easy to get appointments.
CON:
The repair took longer than expected, and they kept my car over the weekend as a result. They lost the estimate they hve given to my insurance agency, so I had to resend it to Barretts.
There are 2 locations, the other one being in Puyallup. The locations' computer systems are not connected so if hey can't find you in their system, make sure that you've called the correct location.
SUMMARY:
I would definitely recommend them to anyone who needs to have their car repaired. The repair looks great and my car is back to normal. You would never know that someone had crunched it in a parking lot and drove off without leaving a note.
more