They came and bailed us out during a big storm, and did a great job, so we requested to be added onto their regular list. Second snow storm comes...and they don't show up. I end up shoving myself out. Several back and forth phone calls later, they tell us we aren't on the list, but they say we're being put on from now on. Third snow storm, and again, nobody shows up. Once again, heading out to shovel myself out. On the upside, it doesn't cost anything when they don't feel like coming!
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