Bank of America Financial Center

I could not disagree more with the assessment of the previous reviewer, not to mention his assessment is 2 years old and should probably be removed. It is patently unfair to the staff - especially the current ones, but even to those who were there before. \r \r If you ask the shop to provide a service that the company does not provide, it is not rude or incompetent on their part to tell you that they cant do it. The previous writer obviously does not take no for an answer. He should have his own facilities if he expects 100% response to every whim of every customer, especially rude ones like him. \r \r Speaking from direct, and multiple, personal experience with this particular store, I have been using this particular shop now for years (almost 5), and I have never found a more competent, courteous, cheerful, and extremely helpful lot of staff. I have even come to know them by name. Their graphics team is simply world class. I have given them so many jobs to do, and they have always exc more

They can print, but don't even think of giving them anything other than a pdf. They have the native software for InDesign, Illustrator QuarkXPress, PageMaker, but have a cow if you don't send them a pdf. I had to actually teach some poor guy how to do font replacement and page setup and print from Quark. He did not know about importing at least he was gracious and he thanked me for teaching him. He is no longer there and they have replaced him with people with the same smarts but are extremely rude. This time around, they told me "don't come here again unless you know what your doing!! -- You give us a pdf, or we don't do business with you -- understood??" Then there is the FedEx part: They overcharged but the receipt said they did not. The person that did the packaging pocketed the money. Needless to say giving one star would be too good for them. A star with a negative number in front, preferably in scientific notation would be warranted if only to save space. more