Baldasare, Brent, Dc Affinity Health & Wellness Ctr

I am truly very sorry for the way you were treated at my office. We are usually very good when it comes to communicating and caring for patients. I will personally use your comments as a training tool at our staff meeting today so this never happens again. I would be happy to personally review your results and answer any questions honestly with you. And yes we encourage patients to share honest reviews about their experience and for that they are credited a small gift for taking the time to do it, regardless of what they say. As far as our billing practice I would also invite you to sit with me and my billing manager and go over a line item review of your bill, if there are any discrepancies I will absolutely refund you or your insurance carrier. I use a highly reputable professional billing service that uses the insurance industry standards report to set my service fees. Over the last 10 years my fees have not changed more than 7%. Your visit with our trainer is difficult to respond to without knowing who you are or what your notes for that visit reflect and again I am willing and very interested to hear exactly what happened. We do have a large staff and offer a wide range of services and this unfortunately means you may be waiting for the doctor or therapist or esthetician? and four or five other staff are waiting around that do not perform services that pertain to you. I?m glad you are doing exercises on your own and I get from your review you were very frustrated with your care and for that I apologize. Here is my personal email if you would like to continue this discussion privately. drbaldasare@affinityhealthcarecenter(.)com Thank you Dr. Brent Baldasare more

I agree the doctors ultimately dont really care. The front staff is disrubtive/obnoxious.The prices are ridiculous for the ""TherapY"". and Btw ""Physical Therapist"" isnt an actual PT not trained for physical therapy. more

Don't believe all of the 5 star reviews. They give out free massages in exchange for reviews. In going there, I always felt treated like a child. Once, I laid down on one of their adjustment tables that was broken. I got told, in a tone of voice that you would have with a 5 yr old, ""Ok, we're not going to lay on that table, we are going to lay over here."" It was their table that was broken, not my mistake. They had no note on it to say as such, as they tend to not want to advertise their shortcomings. I have been dealing with a bad back for 7 years and now a bad neck. I do regular exercises for both. I simply wanted some relief from always doing my own health care. Instead I got X-rayed and told to come in 3 X a week. After intensive care, I got re-Xrayed, which showed my back was strong but my neck was not. Of course it was that way, seeing as how I was already good at taking care of my back. I didn't like the spin put on my results: ""At least we prevented the arthritis from going any further."" This was after handing me a sheet in which all results were painted red and I was told that the results were ""Great!"" When I looked at it perplexed, the Dr. clearly wrote me off as stupid and kept moving on in his explanation. Honestly, I didn't even care; I just wanted some relief from constantly having to do exercises. But I know when I am being lied to, and I didn't appreciate it. If you notice your insurance bills from this Dr., your mouth will drop at how much they charge the insurance company. They charge for ""physical therapy"" which amounts to 4 traction tables, all (that I have been on) are broken somehow, a ""posture pump,"" and a ""wobble chair,"" all of which just sit there and you use on your own. After going to their physical therapist in order to do establish an aerobic exercise routine, the lady misread the Dr.'s handwriting and started me in on rehabilitation exercises. While doing this, she started to talk to me about diet and had me write down 3 days worth of my diet. After doing that, when I came back, she told me she could not do anything more until I set up a payment plan for her services for diet consultation. I was really put off by that. They are over-staffed and yet the service you get is less than spectacular. There is constant mis-communication and you have to wait to get any service, despite there always being 4 or 5 personnel on hand. It is convenient in that they get you in and out, which is why I stuck around for a year. But the general treatment I got was otherwise not worth it. I no longer go and am back to doing exercises on my own, which, frankly, is probably better for me anyway. more

I just started seeing Dr. B a few days ago, and from the minute I walked in I felt comfortable with the entire staff. I'm younger and he treats me the same as he would a 40 year old woman, with professionalism and a smile. It has only been 1 treatment so far but I can already sense he can help me with my pain in my neck and lower back. He went into great detail about my x-rays and answered every question I had with ease. I look forward to continuing my treatments over the new few months. more

Very good experience...I had this lower back pain going for more than a couple of years. Tried 2 other chiropractors before but could do little. more

I couldn't ask a better chiropractor. Affinity Health & Wellness Center has a Friendly atmosphere and staff. I always feel welcomed when I enter the office and feel even better when I leave. Dr. Brent Baldasare is as friendly as they come for a doctor. more

Best Advice from a friend to go an make an appointment to see Dr. Baldare about the pains in my lower back. After the examination and the treatments to be given I feel confident that I will be back to my normal activities within a matter of a few weeks. I am experiencing the benefit of alignment . He has earned another happy patient. more

I had never had much interest in going to a chiropractor until about 5 years ago. My back started giving me so many problems - I knew when I was on a plane and couldn't get out of the seat that I had to do SOMETHING! My sister had been seeng Dr. Baldasare for several years and raved about him - so I gave him a try. more

Since starting chiropractic care in the midwest and seeing results, I was so thankful to find Dr. Brent and Dr. Mike who offer the same type of care--treating the actual problem (for me, neck curve) and not just symptoms. How they keep their customers' names, hobbies, etc. straight, I don't know, but it sure makes me feel like I'm anything but a number...they really want to see me at 100% health. more

In a word AWESOME! Dr. Mike and Dr. B have changed my life. I suffered from migraine headaches for 20 years. Seeing every doctor imaginable from pain management specialists to neurosurgeons to other chiropractors, no one could help. Some recommended drastic measures which was a little scary. So for years I took medication to rid me of the pain. Then, one day a friend recommended Affinity, so I thought why not. Dr. B. and Dr. Mike in a short six weeks had prescribed a plan to help me get rid of my migraines. I was skeptical but I followed the plan exactly. Today, 4 years later, I am still pain free from migraine headaches and have never felt better. Thank you Affinity Healthcare you have literally changed my life and today I am a much happier and healthy person. more

Service excellence and professional treatment. I did my research after having a less than positive experience with a chiropractor almost 20 years ago. Having suffered a neck & back injury, as a child; it flared up and I found myself taking pain killers, anti-inflamatories and I was in and out of physical therapy. The pain kept coming back. My range of motion became restricted, I played less and less with my (Then 5 year old) son and my golf game fell apart. I went from a 7Hndcp to an 18Hndcp at lightning speed. After dealing with the pain for more than two years I did my research and found Dr. B and Dr. Mike. I'm back in the gym, I'm body surfing at the beach and my handicap is back to an eight! I've managed to break 80 more than four times in the last year. My family physician is a wonderful doctor. However, he never seems to ""care"" as much as the folks do at Affinity Health and Wellness Center. WIth out the team of professionals at ""Affinity"" - I would probably be 20 pounds overweight, hunched over, unable to play golf and would most likely, watch my son get married from a wheelchair. Those fears are behind me and I have never felt so energized, or been so illness free. It's true what they say about spinal care and your over all health in relation to your immune system. Do it for yourself. your family and your future. This cinderella story is swinging like a champ once more! more

I hurt my back while playing sports over the weekend. I was in a lot of pain and it hurt to do anything. They saw me right away Monday morning. After just a few visits, I was pain free. They did a great job of finding out exactly what was wrong and then working to correct the issues. The staff there are very friendly and helpful. I would highly recommend Affinity to anyone! Pros: do a great job, friendly staff, very helpful Cons: not open on Thursdays more

Just started seeing Dr. B a few weeks ago for lower back and neck pain, and so far everything has been wonderful. The staff are very helpful and friendly and both docs are knowledgeable and personable. Would definitely recommend to anyone seeking relief with chiropractic! Pros: Really helps! more

Affinity has the nicest staff around. They remember your name, personal details and your medical needs. They are always willing to help you with therapy. The center is very clean, bright and relaxing. The doctors are extremely knowledgable and personable. The only issue I have with them is their lunch hours. They take 2-3 hour lunches and right at mid day. I can never go on my lunch break because they are always closed :( Pros: Clean, Bright, Friendly, Competent Staff Cons: Inconvenient lunch hours more

I have been living with headaches and backpain for years after a very serious accident. I saw so many chiropractors and lost hope to be painless one day. .. And in 5 months, Dr. Rudoni has changed my life! I can go to the gym, or do simple things like carrying grocery bags without feeling any pain! Pros: Best chiropractors and massage therapists in Orlando more

After hearing a co-worker talk about her experience at Affinity I decided to give them a shot. I had previously gone to a different chiropractor due to an old neck injury (car accident) and stopped due to lack of results and the feeling of being just a number to them. Pros: Take walk ins, open on Saturdays, friendly staff Cons: Not open on Thursdays more

When my husband started getting stiff necks we both started going to a chiropractor, unfortunately he closed his practice. Good thing Affinity was just down the street. Affinity is great; the staff is friendly and helpful. They show you the reasons you?re having pain in your back and even in your arms and legs, and help you ease your pain. Affinity even has spa services like massages and facials. Pros: Friendly Doctors and Staff more

I was in a car accident 12 years ago and have been plagued with migranes and lower back issues ever since. I moved to Orlando and started to see a new chiropractor but due to the ecomony he went out of business last year. I was forced to find a new one and a friend recommended I try Affinity Health & Wellness. Pros: No Appointment Needed, Open on Saturdays Cons: Closed on Thursday more

I have been to other chiropractors. This office beats them all. Pros: 2 chiropractors and friendly professional staff more

After only a few adjustments, I can already feel the difference. The staff and doctors provide excellent care. I would recommend them to everyone. Pros: Great service and friendly staff Cons: Not open on Thursdays more