I used this business for the first in May 2013 because they were local to my area. The couple who run the business are husband and wife, and seemed very nice upon initial meeting. However, they did not have trophies ready by initial promised date, then cut it very close to when I needed the awards. Also, one trophy had come into the business broken. They had glued it so that I would have something to present, and promised to replace the trophy. It's the middle of July now, and they had not replaced the trophy. I had also asked for another trophy to be redone because of a chip in the marble base. They claim that the trophies are so cheap that they are sometimes like that??????? I offered to pay for that one to be redone, but I guess they don't want to do either, because they are NOT returning my calls. I've been polite up to now in working with them, but have learned my lesson with this group. Will drive several miles out of town before every using them again!!
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