We noticed there was a new guy was in town and decided to find out if they could measure up to our favorite Mexican restaurant located in downtown Everett. When we arrived around 7 p.m. on a weekend, parking lot was near full and contained a few high-end family cars. We walked in, interior lacked Mexican decor but had very nice natural wood paneling and foliage. Looked around, saw many stereotypical families with children. Staff appeared to be 100% Hispanic, and, overall, first impression was very, very good.
We were seated in a booth and provided a high-chair for our little one but were unable to strap him in because the plastic attachment was broken. We were approached by 2 waitstaff, provided drinks, and quickly advised all other highchairs were in use. Our order was taken promptly, steak was specified medium-rare, waitress said, ""ok, medium"" but we didn't press it because we assumed she had it. The menu left off guacamole as an ingredient on one of the burrito dishes which at the time we didn't know. Our toddler son was so hungry waiting he ate all the bean dip. We began to wonder if they forgot us.
They didn't notice our table had no flatware and we had to request them. When the food finally came, the steak was cooked wrong (medium) and our other dish contained guacamole which we didn't know and we had to return it and have it remade without it. We didn't replace the steak or complain about it, and when we received the remade burrito dish this time it had no olives, and we asked for a small dish of olives to replace the ones they removed.
The burrito dish to me seemed overly salty and mediocre in flavor. The bean dip seemed to have way to much garlic flavor in it. Overall the flavor of all the food was very mediocre and really not that great. Since the pleasantness of the employees was pretty good and the service was mediocre (and at times terrible), we decided that we would never return and probably would not recommend this place to anyone.
If you were wondering, El Paraiso on Colby & California is our favorite and so far no one has ever surpassed them. Cheers.
Pros: Friendly
Cons: Poor service, Mediocre Food
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