I have never written a negative review before, but feel that I have to because of my abysmal experience with Avanta Management Group. I've been leasing since 2003, and have never had such a poor management company. Because (until a couple months ago) Avanta did not have an online payment option, I mailed my July rent on 6/30. The post office lost the check, and Avanta did not tell me of this until 7/10, when I got a nasty letter in the email telling me that I had to be out by midnight that night. After a number of phone calls, conversations, and a call to my lawyer, it was somewhat resolved. Should I be shocked that Avanta preferred to rack up late fees on my account, rather than call or email me?
I moved out (thankfully) on July 31, and as of mid-September am still waiting for them to return my security deposit. I gave them my new address in late June. They say they have mailed it to my old address. Please see the idiocy here. But the post office has not forwarded it (I also set up my new address with USPS over 2 months ago). And now AMG wants to charge me to put a stop payment on the check. Why? They sent it to the wrong address. They are the ones who are disorganized and extremely inefficient.
Do not ever rent with Avanta. Save yourselves a major headache and go somewhere else. Please. It is NOT worth it.
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