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4660 Main St Ste 170
Springfield, OR 97478

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(541) 726-5570
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The toilet since we moved in has had a problem. It won't flush most of the time. After repeated calls all they have done is sent out a maintenance man (4x) which always tracked mu...

Editorial review from Citysearch 10/23/2013

HORRIBLE COMPANY!!! We professionally had the carpet cleaned before we moved out of the house and had everything completely clean. The kept most of my security deposit by saying that the grass wasn't cut and there was 6 hours of cleaning to do in the house. The security deposit was 1000 so they kept most of that. Also they got me with picture holes in the wall. They said they were huge holes and they needed to be fixed. I have an impeccable renting history and this is the only place that has ever kept most of my security deposit. When I had received the letter about the work that needed to be done on this house they had inspected the house 3 weeks after we had moved out. They actually refused to do a walk through with me as I turned in my keys.. So the grass was not cut because they waited 3 weeks to even look at the property so yes grass does grow in that time frame. Then I called to ask them about it and they said they cannot talk to me about it and that they need things in writing from a lawyer. They two ladies that work there are beyond rude and extremely suspicious. more

Editorial review from Citysearch 8/30/2013

I called to ask some simple questions about a property. The lady wouldn't give me any straight answers and just kept asking for personal information which I wouldn't give especially without even getting my questions answered and then was told she didn't like my attitude and that she wouldn't rent to me. Not only are these people crazy but I began to look at other reviews and found that they are rude to everyone and steal your money whenever possible. DO NOT RENT FROM THIS COMPANY. They need to be put out of business as I am pretty sure that this lady was the owner but she wouldn't give me her name. more

Evil and Inattentive 3/29/2010

The toilet since we moved in has had a problem. It won't flush most of the time. After repeated calls all they have done is sent out a maintenance man (4x) which always tracked mud and dirt into the house. Not to mention left fecal-mater all over the bathroom floor. The problem ended up being that the toilet is missing a jet that helps waste flush. For 4 months we tried getting them to replace the toilet on the fact that it doesn't work. We received no phone calls or emails what so ever. Nor did the home owner. The home owner moved too Denver and left ARP in charge, so he couldn't really do anything anymore. Anyway, 6 months AFTER the plummer came they are trying to bill us for all 4x's and trying to say we were late on rent every month. Which isn't true, we have the recipes to show otherwise. Soooo, without as much as a phone call to let us know whats going on they are evicting us. Both my wife and I are transplants from NY and have no family or friends we can stay with. So thanks ARP for putting my 18 month old daughter, my wife, and I on the street. I had no problem with paying you, all you had to do is let me know whats going on. I had NO clue that I owed you anything OTHER than rent. Since ARP already filled for an eviction the home owner can't do anything. He was not happy to find out the company did this. Cons: inattentive and rude more
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