I was about to take in my leased car for trade-in when I decided that I would spend a good penny to get it completely cleaned - inside and out. I pretty much paid for everything I could to make sure that I got back a car in great condition. I was completely screwed!!\r
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I clearly said clean every nook and cranny, vacuum the trunk because it's empty, and make sure the carpets are in great condition. A half hour later, I had to speed out of there and everything looked good on the surface. The next day, I went to take the car in and opened the trunk to find that it hadn't been touched. No one bothered to vacuum it. They didn't event vacuum the leather seats which were full of debris in the cracks (something that would have EASILY been cleaned with a vacuum cleaner). They didn't vacuum under the seats so I had to pick gum wrappers and small pieces of debris with my fingers to try and make it look nice. The cup holder wasn't even wiped down. There were coffee drips still on the center area. I paid nearly $60 for something I could have done myself in 15 minutes. \r
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Truly disappointed and won't be going back nor will I recommend this place to anyone. Save your money and go somewhere else. If you're going to charge ridiculous amounts just because you're in Walnut Creek, do the job.
Pros: convenient location
Cons: overpriced, don't take into account your recommendations, don't do as promised
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