AutoNation Chevrolet NRTHPNT

Good: I could not get past what I did not like.. Bad: The service was really poor. We came in looking to buy two cars. This dealer was the last of several we visited over the course of two days of test drives. We were looking at a family vehicle for myself and a sports type car for my son. They refused a test drive and said we had to look at the car to make a buying decision. They did not want to put miles on an already used car that had 1600 miles on it!!. more

We bought my minvan from this place a few years ago. The salesmen are horrible and don't give you any "breathing space". They were SO pushy we were about to leave but we really liked the one used Chevy van that they had. So we stuck around and went through the whole haggling process. We had the salesman promise to include the floormats which were missing from the van. He put it into writing and then when we went to get the van it had some cheap $2 mats in it. We insisted on the mats that come with the van and he said he couldn't find them. It took a lot of harrassing to get the mats promised to us. The salesman even went so far as to get one of his buddies to pretend he was a manager and sent him to talk to us. It was really so unprofessional and conniving. more