Auto Specialist INC

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401 Elm St
West Haven, CT 06516

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(203) 934-1127
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Auto Specialist INC - West Haven, CT
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I usually do not go to garages for repair my boyfriend and his whole family are mechanics. Unfortunately there was a problem with my transmissions seal and computer chip so they c...

Editorial review from Citysearch 12/11/2013

Scumbags. Charged my son's girlfriend $50 to plug a slow leak in a tire. To add insult to injury, tire is still leaking. should have cost around $10. more

Editorial review from Citysearch 10/21/2013

Go anywhere else. Worst service I have ever experienced. Had to go to another garage to fix the problem they did not get it right the first time. Owner promised to work with me on a break on the first repair. I worked with him and we all agreed, then when the time came he backed out. Very expensive unnecessary repair then I had to pay for the correct 2nd repair. This is exactly what you fear from a garage these days and you will get the full enethical treatment here. Go at your own risk but please stay away in the first place. Chris is the owner so even if the mechanic you may talk to seems fine Chis is right there behind him. Don't go here.... more

Worst Ever! 1/18/2008

I usually do not go to garages for repair my boyfriend and his whole family are mechanics. Unfortunately there was a problem with my transmissions seal and computer chip so they could not fix it in the time frame I needed. When I called they were good but then when I showed up with my car they were rude. Not customer oriented at all. Then it took them over a week to get my car done. When they said it would be done in three days tops. Then after i paid an arm and a leg, i drove my car out to find that when i got to where i was going the starter was burned out I never had ONE problem with the car besides the tranny issues. Since my vehicle has been in thier garage i have had to replace 2 upper and 2 lower balljoints in which they ruined taking the transmission out. I had missing bolts and a bolt in my car that wasnt to my car. I put a brand new oil filter as they beat the 2 month old one with a hammer and poked holes in it i leaked 2 quarts of oil in 3 weeks. Now my tranny is leaking again and I called but do not get a return phone call. Needless to say next time i will take it the family mechanics shop. Pick another shop unless you want to buy another car after spending thousands on the one you have. Pros: Nothing Cons: Everything more
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  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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