They let you know when checking your vehicle, the items that will or are needing maintenance. They also help you prioritize with estimated cost for budgeting. We had two items needing attention on our 1999 4-Runner, with getting the estimates, we were able to budget and get the repairs done, before any major issues arose down the road. This last repair - Struts/Shocks, was fast. I scheduled the appointment, they had the parts and within about 2 hours the work was complete. We are very happy with the Service received.
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