My son's car broke down on his way back to Va Tech. Not knowing where else to take it, I had the car towed to Auto Experts because of some good online reviews. Being 200 miles away, I was concerned about being overcharged, or sold work the car really didn't need. However, Jay was very personable and professional with me on the phone. He explained exactly what he suspected was needed, citing his experience with VWs and their typical failures. His diagnosis was spot-on, and the work was very resonably priced. It's nice to know that there's an honest mechanic in Blacksburg if my son's car needs attention again.
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